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January 2024 by Lisa G
Al was the best tow truck driver we could have asked for. Fixed us roadside in a snowstorm with a smile. Jay and Donna were a pleasure to deal with and they were honest about time frame. Great people and great service
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November 2023 by Audio Overdose
I’d give zero if it would let me, dirt bags and thieves. Take your vehicles somewhere else, I promise you don’t want to trust these guys. Paid to have our vehicle delivered to our house, they have avoided and still not taken the vehicle after months. Meaning I paid for my vehicle, and they likely sent it off somewhere else regardless of this.Don’t go to central garbage.
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November 2023 by Jlkwd
Thank you central garage for taking care of my parents when their truck recently broke down in lake placid. Jay treated my parents like family and got them back on the road quickly. We appreciate you guys. Highly recommend central garage. Top notch. Thank you vinny
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November 2023 by Griffin Beam
I always get my car inspected here never had a problem with the staff, but I am leaving 3 stars because apparently one of my friends had a bad experience with here. They towed his car and it took forever for him to get it back that's one thing, but he said that after that the town gave him a problem with expired NY inspection, even though his car is registered in ON. Didn't know people from Ontario needed to get inspections from NY. It only had a NY inspection sticker (expired in 2019) in the first place is because he bought the car from here. It is up to date with inspection in ON. Disappointing.
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September 2023 by Jenelle Gefaller
WARNING! Borderline fraudulent and was put into a dangerous situation due to negligence.Got my vehicle towed there after getting two flat tires. The tow was quick (which was great). After my vehicle arrived, I was told it would be repaired on Monday (it was a friday that is was dropped off). I called Monday afternoon after not hearing a thing. They told me "Should be done tomorrow at noon". I call back Tuesday at noon. I was told "We just got your tires in today, so it won't be done till tomorrow at noon." Wednesday at noon I call again to hear "oh we're just getting to it should be done by two". It was "done" by two. It would have been preferred to receive a reasonable timeline instead of being lied to.I was told that the vehicle was repaired and tested. The rims were bent, but it was holding air and would be safe to drive. Which was a lie. I got less than 20 miles away and I had the tire blow. I call the shop and they stated "we tested it in water and it was fine", but clearly did not test drive the vehicle. TO ENSURE IT'S SAFETY. I would have rather waited longer and been GUARANTEED safety prior to being put in an unsafe situation. Will never recommend or use this shop again. Photo added is of said "safe" tire.Service: Tires
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September 2023 by Morgan Lester
We were on vacation in the Adirondacks and realized we had a bolt in our tire which was causing issues. We were in lake placid one day and looked up car shops in the area. We went here around 6pm and asked if they could help. They helped us immediately and were very fast and friendly.Service: Tires
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August 2023 by Jackson S.
Thanks to Jerry, Jay and team for their help and workmanship to keep an old Buick on the road!
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July 2023 by Azadeh
I called AAA and a truck came from Central Garage to unlock my car door. As the driver of the tow truck was leaving he reversed and backed into my car and busted the tail light. I had to get the light replaced and Jay refused to communicate with me over email presumably because he did not want anything in writing. We communicated over the phone and he sent the replacement light to my house, as promised, but did not send me a check, as promised, when I went to a shop to have the light replaced. I called him at least 10 times over 4 months and he did not return my calls or continuously lied about having sent the check. Extremely disappointed as I am out $100 due to the incompetence of the driver that LITERALLY drove into my car.
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May 2023 by Kyle P.
I would rate this place a zero out of 5 stars if possible. Jay, Jerry and the rest of the employees are crooks. Classic small town auto shop that manipulates uneducated customers, then charges them out the rear for unnecessary actions. Multiple horror stories from leaving a car with these guys and it coming back worse than original. These folks don't know the difference between a gas tank and a rear end. Not to mention the unsanitary "office", seems like you could catch Ebola hanging out in there too long.
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March 2023 by Andrea Kelly
If I could give this place 10 stars I would! Within 59 minutes of me calling to see if they’d be able to replace my battery, I had dropped it off and picked it up with a brand new battery, on a Sunday evening nonetheless. They’re professional, efficient and kind! GREAT Business. Thank you Central Garage for giving me peace of mind.Service: Electrical repair
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March 2023 by Andrea Moretti
Donna and Central Garage were a lifesaver! I was in Lake Placid for a weekend hiking trip and my car’s low tire pressure light went on. Figured it was due to the cold (below zero during the night) but since I was driving 6 hours back home in snow it needed to be checked. I called first thing Sunday morning and Donna told me to come in and she’d check it out. I got there a bit after 8 am, she took me right away. Took 15 minutes, ran a check, confirmed it was the cold, filled my tires, and I was on my way to enjoy another hike before I drove home. She was pleasant and professional. Great experience and gave me such peace of mind for my drive home! If anything comes up car related when in Lake Placid, go to Central Garage.Service: Tires
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February 2023 by Philip Kika
I came to Lake Placid for a family vacation. I had a problem with my brakes during my stay. The staff at the shop took care of me and accommodated our unique situation. The prices were good. Hats off to Jay and the staff for helping us out. Highly recommended.
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January 2023 by Danielle Robar
Highly recommend! I was traveling through and had an issue with lose lug nuts and broken studs and had to stop 1.5hrs away from my house. They got me in immediately at 5pm and fixed it and sent us on our way. Great service and wonderful people. Donna who works there even entertained my 4yo while we waited. They were wonderful and I can’t say enough good things about them!
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January 2023 by irishdefense77
Jay and his team are the epitome of professional.The work they do is beyond expectations and they treat you like family.I once had a dead battery at -27 degrees and was in real trouble,as they were closed,but Jay came and jumped me and had me follow him back to the shop where he changed the battery-after hours and saved the day.Excellent family owned shop in my vacation home town that can be trusted to do great work at a fair price-with a smile.
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November 2022 by J K
Great place! Needed emergency flat tire fix on a Saturday afternoon of a holiday weekend. Dropped in without appointment. Quoted 45 mins and was exactly that. And less than $30 almost unbelievable!
