“Steve is an amazing sales person! He gave me his full attention helping me get the perfect sneakers ! Looking for a custom fit ask for Steve!!I'm a happy customer! I will be back for future sneakers!!!”
“Went here earlier today and Joshua was so sweet! I was looking for a shirt with a specific size and he even went out of his way to check the shirt that was on display to check if it was my size. Informed me well about all the deals and we even made small talk! I felt very comfortable and he definitely deserves a raise for his customer service skills!”
“Incredibly kind and caring staff, they're so knowledgeable about their products and really make what's a difficult experience more comfortable and comforting. I'm really glad that I went there, as I hit 40 years old in the last 4 years My bust has went from small to quite large and it was such a positive experience going to the store to get measured and find the right size. Thank you so much to the staff!”
11AM - 7PM
512 Smith Haven Mall Space E03B, Lake Grove“A very great aerie store! I feel like these places are a hit or miss for me. I came the day after Black Friday (yes my own mistake) and they were amply staffed and ready to help me find exactly what I was looking for. The greeter at the door as well as two other employees were quick to point me in the right direction. I was looking for a new item that wasn’t on the floor yet, though in stock according to the website, and the girl helping me went into the back to get it for me rather than telling me it wasn’t there. There is always some kind of deal going on whether in store or on the website, so make sure you check before you shop!”
“Manager David was the most helpful respectful patient and hard working employee. he spent at least 30 minutes helping with a return and re-purchase. this man deserves a raise. he even shook our hands at the end. he never got frustrated and took his time. if you need help in this location ask for him!!!!”
“Gary the store manager helped me so much with my return! He was so nice about it and went out of his way to make sure I was able to return the sneakers without any issues.”
“Felicia was extremely helpful! We were giving up and walking out the door before she stopped us to offer assistance and literally took over our shopping experience. She walked us around the store and hand picked everything after we told her what we were looking for. We will be sure to look for her next time we visit. Thanks again!”
“Went there with my daughter for back to school shopping, can’t say much about the clothes as it’s not my style, but a young man named Jake was super helpful making suggestions and made the trying on process a lot quicker than a usual mall run!”
“I love Aeropostale! Their clothes are really adorable and cheap, and they have many options! The staff was really nice, they helped me out with prices and opened up fiting rooms for me. Definitely a place I would shop at often!”
“I just wish they wouldn’t keep asking “how you doing in there Emily” while in the fitting room lol. I also wanted to go in a fitting room w my partner to see how his jeans looked on him but they said it wasn’t allowed. Bay shore AE let’s us be more independent which I like more.”
11AM - 8PM
2 Smith Haven Mall, Lake Grove“Went to return 2 items that came in 1 box because of their size. The female rep that took my box asked for the receipt, which clearly stated 2 items, yet this incompetent girl scanned the box and only entered 1 item. She proceeded to tell me how much my refund would be, which I asked her if she read the printout I gave her, which stated that it would be the full amount. Her attitude sucked, I almost lost my patience with her. The male rep had to come and assist her by showing her what to do. She didn't even apologize for her mistake and behavior. Macy's need to do better.”
“Large selection of clothing for both men and women, can find some really great deals if you look hard enough. Unfortunately it is pretty disorganized aside from being split between fender and age. Basically like shopping one giant clearance rack for the most part.”
“Today just went in to look at stuff and plus my cousins used to shop here all the time. Now I kind of see what all the hype was about. But the store just seems very unorganized. I honestly am not sure about it. But the presentation was ok so 5 stars.”
“I can speak to some experiences that I've had, but we would never hang up the phone...however...I haven't visited in years!!! Please contact a former manager for HR related issues!! I am answering to the best of my abilities.”
“Awesome customer service:)) Morgan, a manager at this location, helped me get a small discount on a purchase because i got a fake (scam) gift card and tried to use it here. She (and two other associates) helped me figure this all out and I’m super happy with how they accommodated for me. Thank you guys <3”
“Ciara was a pleasure!!! She was super sweet and patient with my piercing and walked me through the entire process!! I don’t typically walk into jewelry stores while in the mall but I’m blown away by this experience. The girls working there were very kind and helpful in helping me locate just what I was looking for.”
“i came by today and i was impressed with how clean and organized this store was. Tiffany the manager was so kind and helpful and went out of her way to help my daughter find the perfect dress for her upcoming graduation. Will definitely be back !”
“Large selection, but sizes tend to run small and they don't stock a lot of larger sizes in general. Prices are pretty fair and they have a lot of interesting things, but unfortunately really only for smaller girls. If that's you go for it because they do have some nice stuff”
11AM - 7PM
140 Smith Haven Mall Suite H17E, Lake Grove“It’s a very clean place but it’s expensive which is expected because of the brand. The staff is nice and there’s a decent selection of stuff. It’s alway nice to look in and that’s all I really suggest doing unless you’re willing to spend.”
“Kate made me the most beautiful flower girl dress. She custom made it exactly like I wanted it. She is so very talented. Everyone loved it at my wedding. It was perfect.”