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January 2024 by Lana Locke
I visit urban nails once a month and I always treat myself to their spa pedicures. They never disappoint me ! The shop is always clean and the staff is always so friendly. Today I tried their dip powder manicure ( I usually go to a different place for powder) and May did such a great job. I always leave Urban nails with a smile on my face. I highly recommend them .
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December 2023 by Katrina Kerolus
Terrible experience. Went multiple times and each time I waited more than 20 minutes to be seated. The first time I went, I was a walk in and it was expected to wait but still very annoying. The next time I went, I made an appointment in advance, I came 10 min before my appointment for a mani pedi. They had me sit down in the pedicure chair with no water, nothing happening for a full 35 min since my scheduled appointment time. No one acknowledged me and it wasn't until I glanced over a few times that someone came to fill it with water. Service was absolutely terrible, and I told the lady at the front desk when I went to pay my frustration for having to wait even with my appointment and she did not care and was just staring at my credit card waiting for me to pay, didn't look me in my eyes once. Absolutely terrible. And on top of it, my nails (pedi and manicure) started to chip after a few days. Not worth the time, the money or energy. Definitely will not be returning.Services: Pedicure
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November 2023 by Anne DeSimone
I was hesitant to go here after reading some of the terrible reviews but it’s my mother-in-laws favorite nail salon. We just got a manicure with a top coat. ($15). I waited until my second visit to review. The staff on both occasions were welcoming and David did a fabulous job on my nails. The polish lasted two weeks, which was longer than I expected. Will go again.
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September 2023 by Fatima A
DO NOT recommend. Very nasty attitudes and Bad service! For someone who is paying a lot of money and leaving a good tip, should have had a better experience.. I am So Disappointed NEVER coming here again??Services: Nail art
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August 2023 by Jackie Pedley
The worst nail salon experience of my life. I had UV gel still on my toes and the girl was about to paint over it so I asked her to take it off and she said no and painted over it. Then I had an acrylic set on and wanted a fill. So I told them I had an acrylic set on and she ripped off one of the nails, pulling my real nail up and said “no this is gel” and I explained that I watched the last place put acrylic on and we argued for a few minutes over it. Then she said she had to take all of my acrylics off because they had gotten water under them (which U agreed because that makes sense). Her taking the nails off was brutally painful. Then she said she was going to do a full new set and I told her I didn’t want that I just wanted paint now and she said “no you have to do acrylic now because your nails are thin” and I kept telling her that I did not want that because of how thin my nails were from it and she argued with me about it for 5 minutes. It was very clear that Urban nails tries to get money for any little thing they do for you. I would never go back or recommend Urban to anyone.Services: Pedicure
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April 2023 by Ann Aponte
My first visit there and I’m sure I will never let Melanie do my nails, again. She rushed through the pedicure. She cut me twice while clipping my nails. She also did a manicure and left some of my old polish on my nails. When I complained about her cutting me. She just pulled my foot closer to her.Service: Manicure
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November 2022 by Vivene M.
I've been going there for 3 years now. Everyone is really good. For nails my go-tos are Judy and ava. Prices are decent and they have rewards
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September 2022 by Alexa Katsaros
got my nails done two days ago and they already broke this is not the first time ive had this problemService: Gel manicures
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August 2022 by Kaitlyn Lopez
This place is the definition of “BEAUTY IS PAIN”. I would rather get a root canal then get tips put on here. They rush, they cut you, they are expensive, just no.Service: Pedicure
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April 2022 by Ella O.
This is my go-to nail salon! everyone here is really skilled and every time I've come to get my nails done, I've been happy with the results! Plus, it's a really nice environment to be in while you're getting your nails done. Absolutely recommend.
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April 2022 by Jessica V.
They do not know how to do acrylic nails. I had 5 different girls do my nails and somehow still ended up bad. I paid 55 for these. Never again.
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April 2022 by christina Reith
Every time i got acrylic nails they were way to thin they would brake when i hit into or grabbed something and make my whole nail brake off and bleed. This place is absolutely horrible.
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April 2022 by Kristina Colombo
Not good nails were very thick uneven
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March 2022 by Mish
I visited today because of a recommendation from a friend. As soon as I walked in i was told 30 minutes for a wait time. I waited and my friend who got gel was done. I waited for an hour when finally someone seated me. Kerry did an amazing job, and gave me exactly what I wanted. When i finished, the girl at the register up charged me for one color acrylics $75! My friend who has gotten arcrylic with an actual design has paid $55. Extremely dissatisfied and was exhausted at that point.
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March 2022 by Stac Mic
I really hoped to leave a raving review but sadly the service today was disappointing. The pedicurist burned by foot with a hot towel and did not do a thorough job on the pedicure. Sadly, I would not recommendation this establishment.Service: Pedicures