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April 2024 by Katie waters
Instead of taking my order number down or scanning the email that was attached to my confirmation they made me go back to my car to grab my ID for my pickup which was really unnecessary. Why would I have the email confirmation and statement on my bank account if I was stealing someone else’s order? I understand needing confirmation / identification but the order number should have been enough I’ve been doing pickups from Ulta for about a year now and I’ve never had that be an issue, of course the ONE time I run in and leave my wallet in the car they ask for an ID. Not so convenient. The “manager” who served me , jennifer , had an extremely passive aggressive undertone. I wouldn’t have minded, but she couldn’t work with me at all and would rather wait awkwardly staring than just match the number on the email confirmation.
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February 2024 by C.M. Jones
All my styling tools and new products for frizz free hair
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December 2023 by Daniel Torres
Very good experience with great customer service
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December 2023 by Fareeha Ajmal
A bad excuse of a hair salon. I got a balayage and then they added a keratin treatment the same day by force, even when I had shut the idea down. The final look was a marmalade color that I absolutely despised.I asked multiple times if it was sensible to do the coloring and treatment the same day, which they responded to as a yes. They are being greedy by adding unnecessary services. Overall, worst experience at Ulta. I hope in the near future, Sephora opens their own salon, but not one of these sorts.
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November 2023 by Gabryella Garrido
I used the Ulta Salon for the first time ever and had my hair done by Kathy Cohen, she was nothing short of amazing! She paid attention to all of my requests and made sure I was comfortable. Great chats too ?. Will definitely be coming back.
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November 2023 by Michelle Williams
Everyone was so friendly and helpful! Love!
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November 2023 by D M
Thank You Danielle for making me feel beautiful for my niece's wedding. You worked wonders on my hair and makeup!
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September 2023 by Jenna
The staff is amazing! They’re extremely helpful. High quality products as well
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August 2023 by STARDUST
Overpriced makeup that you can get online half the price.Nice staff helpful ladies.
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August 2023 by Vicky Cianci
Very friendly and well stocked
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August 2023 by Griff
Great! Exactly what I was looking for!
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August 2023 by elise cataldo
Typical ulta
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August 2023 by Sadaf Zaheer
Great customer service
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August 2023 by Brook T.
Extremely rude employees, I constantly feel like I'm being judge when I walk into the store.
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July 2023 by Katherine Rodriguez
Employees were very nice, but one of the managers spoke me to me in a very rude and condescending tone which i did not appreciate. i received an in store credit after a recent return prior to this experience and the employee made a mistake processing it which turned into an issue i had to resolve. although it was the fault of the store, the manager was very impolite when speaking and explaining things to me. not appreciated, especially when i was very understanding and called the gift card customer service on my own to try and resolve the issue for them as they told me to (this customer service line told the store literally did not activate the card as they should have) nottt appreciated.
