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March 2024 by Sasy Bear
Great lil place for your snow sport needs
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February 2024 by Nick barbs
We just purchased boots, skis, bindings and all. We were blown away by the knowledge, patience, and professionalism Matt and the rest of the staff provided us with. Their boot fitting process is state of the art. Matt was so friendly & informative. He spent hours helping us find the right equipment for our specific needs. We highly recommend Sundown Ski & Patio ! Wonderful staff & wonderful owners. Thank you very much !!
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February 2024 by Michele E
I went there over the weekend needing a new pair of ski boots desperately. I know nothing about ski boots but the employees at Sundown helped me through every step of the process. First they scan you feet through a 3D scanner so they can determine the kind of boot fit you need. Then they manually measure your foot too. My salesman took the time to have me try on 3 different boots for comfort and fit until we found the right one for me. After, he heat molded them to my feet. This whole experience was great.
I believe Matt was the employee helping me. Regardless there were four other employees in the area all helping him.
Ski boots in general are expensive but Sundown runs some pretty good sales. Will definitely continue to be a returning customer to this ski shop.
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January 2024 by Rich Terry
Great service. Very helpful people.
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January 2024 by AJ DESIGN
Best place for snow gear.. best snow gear brands and equiptment and rentals.
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December 2023 by Thomas Intrabartola (intra101)
Just picked up my skis from a repair and sharpening and couldn't be happier./ Hit a nasty rock last year but now it's almost as good as new. Amazing job and was done in just a few days. Fantastic shop!
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December 2023 by Thomas Huxtable
The owners here are amazing people. I was charged $300 for a snowboard and boots I had rented for the season and forgot to return. I went back to see if there was anything I could do. The girl at the front told me most likely I’d be stuck with the items but she grabbed the owner, I had explained what happened and why I forgot to return them and she was nice enough to offer me a full refund. Absolutely amazing people over here I recommend them 10/10
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December 2023 by Chicken_dude1
The manager helped me find the perfect snowboard for my style of riding and the mountains I visit, nice little shop and had everything we needed, lots of deals and great service and selection
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October 2023 by KT B
Rented a snowboard package for my daughter using the Sept 2023 $20 off juniors and they charged me the price for a board over 135 (her board was 130) increasing my total by $30. I caught it in store and got the refund. Was told I needed to bring my college sons boots (purchased there a few years ago) to rent his skiis. Went back with boots and different guy said no they wouldn't fit the boot to the binding. They also wouldn't honor the $30 off adults since we didn't rent the boots just skis and bindings. The rental with boots was $229 the rental w/o boots was $219. So we paid an extra $20 because we used boots purchased there previously. We didn't realize this until we went home. Would have been nice if they told us at the time we rented. My husband went back to inquire and they refused to adjust it. If they told us at the time of rental, we would have had them charge us the $229 and hand us a pair of boots to save the $20. Very poor customer service this year. Really pay attention the to charges.
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October 2023 by Kristine Byrne
Rented a snowboard package for my daughter using the Sept 2023 $20 off juniors and they charged me the price for a board over 135 (her board was 130) increasing my total by $30. I caught it in store and got the refund. Was told I needed to bring my college sons boots (purchased there a few years ago) to rent his skiis. Went back with boots and different guy said no they wouldn't fit the boot to the binding. They also wouldn't honor the $30 off adults since we didn't rent the boots just skis and bindings. The rental with boots was $229 the rental w/o boots was $219. So we paid an extra $20 because we used boots purchased there previously. We didn't realize this until we went home. Would have been nice if they told us at the time we rented. My husband went back to inquire and they refused to adjust it. If they told us at the time of rental, we would have had them charge us the $229 and hand us a pair of boots to save the $20. Very poor customer service this year. Really pay attention the to charges.
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July 2023 by Robert Benvenutti
Great knowledge and experience
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July 2023 by Anthony J Caruso
Great place for ski rentals, staff is very attentive!
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January 2023 by Kevin Blumberg
This skiing thing is expensive. But, the people are very knowledgeable and nice to work with. They explained the best options for getting a better deal on our seasonal rentals for the family.
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December 2022 by Michelle Barbely
We specifically called to ask if they had boots in my daughters size. They said yes. I asked if there was a decent supply/selection. They said yes. Not even 2 hours later we drove 45 mins up to their store only to be told they didn’t have the size. They were polite and the store is clean but either no one bothered to look when we initially called or no one bothered to look when we were there. Either way we waisted our time for nothing. Very disappointed.
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September 2022 by Timothy Kropp
Customer service was outstanding! My girls had to rent ski and snowboard for the season. Knew that if I came early enough I might have a better chance with options. My girls are so particular at this age with certain colors so they match with their attire. The staff went above and beyond to find the needs of my daughters. Thank you so much…..TimK
