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December 2023 by Patricia DiDonato
I just purchased a sofa and loveseat from RF. Harry in the Lake Grove clearance center was wonderful to work with. He answered all my questions, was not pushy at all and was very patient. From start to finish my experience in the store was professional and pleasant. I look forward to the delivery being the same.
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November 2023 by Jessica Smith
Harry was great! He let us look around without feeling like someone was watching us over our shoulder. He made great suggestions that made us feel assured the furniture we picked was the right one for us and our needs! And we will be getting our couch in 4 days from us purchasing it! Amazing service.
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October 2023 by Cathy
Paulette was extremely helpful. I needed to get a coffee table quickly and she was able to identify all options available to me. I ended up selecting a beautiful coffee table which was available for pickup the following day. I had been to other furniture stores who were unable to help me. I have been a Raymour and Flanigan customer for years - the service is wonderful!
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October 2023 by Katie Marro
Patti was an awesome salesperson. She listened to what I wanted and made sure I got that. I got 2 couches that are super comfortable at a great price.
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October 2023 by Luke Jenkins
Our salesman was great! Wasn’t pushy, knew everything about each sofa/couch/recliner we sat on. Will shop again for more furniture with him
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September 2023 by Deborah M
Renee was so helpful and enteric! She listened to all our needs and was so amazing. I highly recommend visiting her with any needs. I will be back to see her and add more pieces to our collection.
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September 2023 by Rue R.
Renee is absolutely incompetent in customer service. Abhorrent behavior!From as soon as I walked in she gave me and my family nasty looks, and accused of us lying about going next door and looking at the furniture there, too. Quite frankly that's none of your business!I will never do business here again, and you have Renee Skett the terrible saleswoman to thank.
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August 2023 by Liam Ray
Paulette listened to what we were looking for and what we wanted to spend, and immediately found the perfect couch for us! Pickup was quick and easy, and the loading zone staff were very helpful. I recommend this R&F Outlet to anyone in the area looking for reasonably-priced furniture and helpful sales staff!
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July 2023 by Matt
Eric was an awesome salesman. Not your typical salesman either. Super relaxed and has earned my business. Wasn't ready to purchase but will be going back soon and definitely asking for him.
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July 2023 by Daniela Ulloa
Renea was absolutely incredible in helping us find what we needed. She was very transparent, descriptive and informative with any questions we had. She was very patient and kind while we decided what would work best for us. Rene is truly a gem. We couldn’t have been any happier with our purchase. Thank your Renea for making that transaction so easy!
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July 2023 by Erin H
Eric was so helpful and understanding of our needs. He wasn't pushy and he was practical with his help. We intentionally went back to this store to ensure we finalized the sale with him.
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June 2023 by Jessica Gia
Great experience! Eric A. knew exactly which couches to show us! He knew what would fit and what we were looking for. Made our choice quick & easy! He was friendly, funny, and charismatic :) If you are looking for someone to help you find the perfect furniture ask for Eric A! Will be coming back for sure! 10/10 would recommend Raymour & Flanagan outlet!
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June 2023 by gary novins
Our salesperson Gerald Newman at the Lake Grove Raymour & FlanaganOutlet Store was incredible spending several hours with us. He was both knowledgeable and patient. I recommend everyone to ask for him. Great furniture at great prices. We are very happy customers.Gary N.
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June 2023 by Sheena MA
Madeline at the Lake Grove outlet is such a kind and knowledgeable store associate: she helped us with questions and offered advice on our sofa set. We went to the regular store after checking out the outlet store but quickly came back because we liked the style and price of the Laiken set we saw there. It just arrived and looks perfect. Thanks!P.S. the gentlemen who delivered the set were careful and courteous too.
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June 2023 by Nikki Sponito
I had never been in here before and it was so much more than I thought. The selection was great and (compared to other stores) everything was priced pretty fairly. Gerry was awesome - he answered every question and was so helpful. I will definitely be going back and sending others.
