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January 2025 by kingofkings92 #CB
Went in to get a piercing and the manager Kristen who did my ears, did a PHENOMENAL job I recommend lovisa to everyone the hot manager knows what she’s doing.
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December 2024 by Mali Hossain
Such horrible experience here. I bought a bow and a set of clips. When I went to buy it the lady said NOTHING about it being final sale so I was like hm let me see if this will match my dresses color. I compared it same day and realized it didn’t match so I went back to return it the same day. When I went to return the lady at the front said “oh that’s hair accessory so we can’t accept the return.” According to NYS law ur required to say when something is final sale. And then she went on to say “guess our new hire didn’t know to say that it’s a final sale product” please explain to me how that is a customers fault for not knowing something is final sale ????
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November 2024 by Ava Shuren
the lady that pierced my best friend for the first time and me for my second was the absolute sweetest! she made the memory of my best friends first peircing and us doing it together so so special! her name was kristen, the store manager (:
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August 2024 by Michael Colon
Kristen was super sweet and did a great job piercing my ears. Highly recommend this place.
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March 2024 by Ajla Bicic
Ciara was a pleasure!!! She was super sweet and patient with my piercing and walked me through the entire process!! I don’t typically walk into jewelry stores while in the mall but I’m blown away by this experience. The girls working there were very kind and helpful in helping me locate just what I was looking for.
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December 2023 by Ever Levesque
Will not do returns, even if you haven’t even left the store yet, and the associates clearly see that you have not left, nor worn or tried on the earrings or necklaces.They also don’t do paper receipts, so when it finally takes 5 minutes for your email receipt to load and you realize that you bought the wrong products, you’re sht out of luck on returning them. It’s also 3 times more frustrating when you have a cashier that is trying to hurry you out instead of provide be customer service. I made it clear twice to her to hat the price seemed way higher than I thought it would be, and instead of going through the price of each of the 5-6 product with me, she just picked up the 3 belly rings I got and said “ well these are almost 20 each, which basically adds up to like $70, so that’s why.” When they, in fact, all only added up to 60$. So a pair of earrings that picked up directly from a “$5” section… i spent $20 instead, with 0 way to return or exchange it. Frustrating to shop and stores where this type of nonsense happens.
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May 2023 by Xenia Nerio
The store has amazing jewerly, the only problem is they just sell in cash with the exact amount only... I couldn't buy anything...And that is the first question the seller ask before you want to pay...they have to have a sign outside that said "payments card only" before you start looking to buy something in the store
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February 2023 by emily bradley
Lovely store. Haley is so nice, great piercer, she really took the time to explain everything. Thank you!
