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“got a new phone from Joseph. He went all the way to another store in Nassau county to get it and process the phone the same day for me to make sure my information was all transferred very satisfied customer right here.”
“Great store! Ron was so patient setting up our phones and explained everything! After dealing with T Mobil this experience was a pleasure! I want to thank Ron for a great experience!”
“Wessie is on the top of his game - much better customer service than the neighboring AT&T.
He was able to spend extra time advising me on the right plan I should choose as well as he made sure that I get the most affordable option by showing me all of the applicable discounts.
On top of all that! He took care of setting everything up so I didn’t even have to move a finger.
Great service - well earned 5 stars!
P.S. if you’re a person who often travels, choosing Verizon is a no-brainer.”
“Outstanding service today!! G was an amazing help and made this process so much easier while trading in my three phones. All the workers are there to help and assist you!! If ur going to a verizon store this is the one to come to 10/10”
“I had the privilege of working with Hadi at the T mobile located in Sams Club. He inquired about my family’s usage in order to get us a plan that works for us without overselling anything…in fact said we don’t need as much storage on the phones we chose. He then ensured we were eligible for all promotions. I’ve had questions since switching to T mobile (from Verizon) and he is always available in person or on the phone. When he doesn’t have access to an answer, he makes calls immediately to get the answers and solves any concerns. Aside from all the professional attributes, he’s friendly and truly goes above and beyond!”
“My Family is a long time customer of T-Mobile and client of the Retail Store Manager Brandon. Brandon always gives exceptional service. He is very knowledgeable and patient and provided us with a great experience as always. Would recommend his store ALL the time.
Hainer was also very helpful and appreciate the service we received .”
“Raphael was very knowledgeable and professional.He gave me the best deal available for the iPhone 15 pro max. I don’t think any other Verizon store could have given me a better deal.”
“I went to pay my bill and I needed help with my stuff and the guy that works there even tho he was on the phone he didn't leave me hanging he multi tasked and helped me what service . Thank you Boost Mobile in Bayshore on union Blvd...”
“I am 73 y/o and did my first actual phone trade-in on 4/5/24. I went to this Verizon company store (rather than mailing it in) to talk to a real person to make sure that I did everything right. I was greeted by TTEC AMD (don't know his name) and explained my situation. He walked through all the steps (I actually hadn't missed anything), confirmed we were good, and even gave me a receipt when I asked. This took less than 10 minutes and he could not have been any nicer or more efficient.”
“Staff is so welcoming and knowledgeable. Anthony took his time to get me the best possible deal while helping me with a separate phone issue. Highly recommend this location!”
“Good easy to deal with staff. You can be in and out in no time if that's what you want or they will go through all the steps with you and walk you through setups and or problems you may have.”
“I was very impressed with the young man who helped my fiancé and I with our optimum / cable & internet bill... also with all of our account questions!I wish I would have looked at his name tag...”
“Allison and Lawrence were fantastic. They helped me navigate a roadblock in which their system was asking for sign-up deposit when I was already paying a group rate through my HoA. They were patient, accommodating, determined to resolve the issue for me--and guess what, they eventually did. It was so refreshing to have someone on my side. They could have easily asked me to pay up when I didn't need to. Glad I ran into them that day.”
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“In dealing with a stolen phone, I needed ATT to reactivate a new phone. After 3 1/2 in ATT and getting no assistance I went to Apple. Stephanie made calls and literally wrote up what I needed.. I disconnected service with ATT and went to Verizon. I thought I had complete services in Ronkonkoma, but I had multiple issues. I was advised by Stephanie and the Apple Store to go to Verizon in Lake Grove and specifically ask for David.. She said everyone was good. He was outstanding. He proved to be knowledgeable, patient and exceptionally thorough. He completed what Verizon in Ronkonkoma said could not be done. He restored my telephone number. Attached my iPad, fixed accounts so they would be working.. I will be returning to Apple to tell Stephanie, how correct she was and I will be sharing the service I received from David with the other professors at Suffolk County community college as well as my Rotary club.
He is an exceptionally diligent employee.”