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“I walked into the store (Smith Haven Mall) and was greeted by a person who said hello and welcomed me. Two seconds lady a woman came over to help me . (amazing now a days)I explained that I needed a jacket for a trip to Ireland. She then called another associate over because she was more knowledgable about raincoats. Her name was Stephanie and not only did she "know her raincoats" she listened to my needs and had some immediate choices. She had just been there herself and it was lovely speaking with her. She helped me pick the perfect jacket! The cashiers were even very friendly. I now also have an LLBEAN credit card. It is so rare now a days to get such personal service. You have a great store with some wonderful associates, especially Stephanie.”
“Epic outfitters is one of my favorite stores in the Smithhaven mall. Merchandise is easy to find and the customer service is consistently outstanding. Devin is unbelievably helpful and friendly. He is, by far, the best store manager of any retail store that I have ever dealt with.”
“Went here earlier today and Joshua was so sweet! I was looking for a shirt with a specific size and he even went out of his way to check the shirt that was on display to check if it was my size. Informed me well about all the deals and we even made small talk! I felt very comfortable and he definitely deserves a raise for his customer service skills!”
“This store is very clean, organized and overall beautiful. The customer service was also great and the ladies who worked there were very nice and helpful. The activewear itself is very good quality and definitely worth the splurge!”
“Manager David was the most helpful respectful patient and hard working employee. he spent at least 30 minutes helping with a return and re-purchase. this man deserves a raise. he even shook our hands at the end. he never got frustrated and took his time. if you need help in this location ask for him!!!!”
“Felicia was extremely helpful! We were giving up and walking out the door before she stopped us to offer assistance and literally took over our shopping experience. She walked us around the store and hand picked everything after we told her what we were looking for. We will be sure to look for her next time we visit. Thanks again!”
“Went there with my daughter for back to school shopping, can’t say much about the clothes as it’s not my style, but a young man named Jake was super helpful making suggestions and made the trying on process a lot quicker than a usual mall run!”
“I love Aeropostale! Their clothes are really adorable and cheap, and they have many options! The staff was really nice, they helped me out with prices and opened up fiting rooms for me. Definitely a place I would shop at often!”
“I just wish they wouldn’t keep asking “how you doing in there Emily” while in the fitting room lol. I also wanted to go in a fitting room w my partner to see how his jeans looked on him but they said it wasn’t allowed. Bay shore AE let’s us be more independent which I like more.”
“Went in yesterday to buy one thing and came out multiple stuff. The manager hesus looked busy but he assisted me on the sale floor and even checked up on me in the fitting room grabbing me different size. Excellent service!!”
“Today just went in to look at stuff and plus my cousins used to shop here all the time. Now I kind of see what all the hype was about. But the store just seems very unorganized. I honestly am not sure about it. But the presentation was ok so 5 stars.”
“Large selection of clothing for both men and women, can find some really great deals if you look hard enough. Unfortunately it is pretty disorganized aside from being split between fender and age. Basically like shopping one giant clearance rack for the most part.”
“I can speak to some experiences that I've had, but we would never hang up the phone...however...I haven't visited in years!!! Please contact a former manager for HR related issues!! I am answering to the best of my abilities.”
“Awesome customer service:)) Morgan, a manager at this location, helped me get a small discount on a purchase because i got a fake (scam) gift card and tried to use it here. She (and two other associates) helped me figure this all out and I’m super happy with how they accommodated for me. Thank you guys <3”
“i came by today and i was impressed with how clean and organized this store was. Tiffany the manager was so kind and helpful and went out of her way to help my daughter find the perfect dress for her upcoming graduation. Will definitely be back !”
“Large selection, but sizes tend to run small and they don't stock a lot of larger sizes in general. Prices are pretty fair and they have a lot of interesting things, but unfortunately really only for smaller girls. If that's you go for it because they do have some nice stuff”
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“Kate made me the most beautiful flower girl dress. She custom made it exactly like I wanted it. She is so very talented. Everyone loved it at my wedding. It was perfect.”