Capital One Bank is a fine bank with helpful associates available to sit down with customers. The experience can be quick and easy, with employees described as super friendly, informative, lovely, and going above and beyond. They are helpful for setting up accounts and online banking. However, the bank has very few locations still open. Calling customer support can be frustrating, as callers may reach someone in a noisy room who is hard to understand. Some customers report struggling with online support but having great in-person service.
