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December 2023 by Michelle Black
Very bad customer service and rude Managers that need to be trained better.
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December 2023 by Michelle B.
The cashier tells me that I have a reward and to pick something out within a certain price, so I did then I waited on a long holiday line then they tell me that I don't have a reward and if I do that they need something to scan. I asked them to check my account and they said that they can't. So I had to waste my time just for the cashier to be rude to me and tell me that I need to download something in order to use their reward. Sounds like a bait and switch scam. The Managers here should not be Managers if they're going to be this rude to customers.
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July 2023 by Anonymous Writer
Staff was super nice and helpful
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June 2023 by carter
the employee at this location was really nice and helped me tons and did the math for me on how much everything would cost thank you dylan (i believe that was his name)
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January 2023 by Jose Vazquez
I needed help and they were ready to help, very friendly
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October 2022 by Jenna Petrik
Usually love going to this store as most of the staff is friendly and helpful. However about a month ago my friend and I were in the store just browsing looking at items when we were approached by multiple employees asking if we needed help, we said no that we were just browsing. Then another older lady employee asked us and when we said no we were just browsing she very sarcastically said “yea ok just looking around”. This made us very upset as we are recurring customers at this store and had never had a problem before. Did not like the insinuation that we were stealing and made us very uncomfortable thinking about coming back again
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August 2022 by Lorraine Brudecki
My favorite place!! All employees are very helpful. Love all the different varities of fragrances
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June 2022 by Tom Dascole
Staff is always friendly, and store is well stocked, but it's also always incredibly crowded and chaotic. They use basically all legal available space for displays which makes it really annoying to navigate within the store itself.
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March 2022 by Car Wash Slayer
Hey This store is amazing and the Customer Service skills are great and everyone asked me about finding something. I just bought the Bubbly Rose hand lotion and let me say that it smells amazing. I am gonna come back and buy the shower Gel since I am allergic to male products like Cremo and Nivea. Thank you again for creating the best store ever.
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January 2022 by Grace
The only thing stopping me from giving it 4 stars is knowing that when I used to work there, they put so much pressure on the poor employees to really connect with customers, little hours, little pay, I've seen about all of them come up and constantly ask me if I needed help or was looking for anything in particular, some of them even forget they already asked. That is why they are so friendly and sweet. Don't mistake it for flirting. It's customer service/sales. Sadly though, if you were the quiet type, no matter how hardworking you were, your hours would get cut. Also, they've been coming out with great scents once in a blue moon but then all of a sudden they would discontinue them like they never happened. The only thing that really makes it worth shopping there is June and December, their semi-annual sales when prices drop super low. Travel size items shouldn't be higher than 3 bucks, the way I see it. I'd go shop there more often if it wasn't so damned pricey most of the year.
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December 2021 by Susan Kiefer
I was looking for the air fresheners. Princess helped me locate what I was looking for. She was a very happy person. I liked that about her. I purposely asked her name so I could compliment her. Hard work deserves recognition.
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November 2021 by Tiffany C.
Did my online exchange as no receipt type of exchange... I literally just picked up my order and wanted to exchange. Moving forward, I asked for gift bags, and the basket behind her is empty? She's like no more. I saw other baskets have, she doenst bother getting. And I'm pretty sure the store has a lot more gift bags. But for whatever reason, she refuse to give me...
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November 2021 by Nicole Hernández
I would give this place ZERO stars. Completely useless management. Rude. They don't care about their customers' experience or concerns. It was a huge waste of time and I would NOT recommend coming to this location AT ALL. Save yourself the trouble and shop somewhere else. I would not spend a single dime on this store.
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October 2021 by Darshak V.
I'm not one to leave reviews on retail stores, however I am making an exception because of the great service I received while I shopped here a couple weeks ago. I came across Bath and Body works at this location while shopping with a couple friends. Like most Bath and Body works, you are hit with a bountiful display of color and a lot of aroma all at once. We were approached by Debbie, a lovely store associate, who was able to help us find the products we needed. She didn't make us feel like regular customers, she made us feel like family. She helped us by offering us multiple recommendations and product suggestions. We found everything we needed in a timely manner. If you go to this location, make sure you ask for Debbie!!
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September 2021 by Dave Masone
I really liked it because I was going there for birthday shopping for my mom and I got a candle. But I really liked smelling all the candles
