-
July 2024 by Kelly Terrio
TERRIBLE customer service, book 10 plus rooms for a family vacation for August,2024. All our reservations were canceled with no notice, no explanation and no follow up phone call, even after many many calls, voicemail & emails.
-
July 2024 by KELLY HURLEY
They have shut down for the summer. We have our daughter's wedding in July and all our guests that were traveling from all over the country had reservations. As well as a band we hired for an after hour party there. They did not have the decency to ever speak with us. They just started cancelling everyone's reservations a month before the wedding. We had to drive up there and find out from a construction worker. To this day there has never been any communication. Very unprofessional and unethical. If they reopen I would never trust that they will be dependable. Terrible to deal with. Only giving a star because I have to. DO NOT STAY HERE!!
-
June 2024 by Pete Mason
The staff at Roaring Brook was very gracious and welcoming for a senior high school trip, a full week before opening. Hardeep has a great plan in motion to return Roaring Brook to its former glory - the hotel is coming back and the rooms were wonderful up the hill, a perfect location to all things Lake George Village.
Rooms: clean rooms, good TVs and towels - no complaints and no bugs!
Nearby activities: everything was within 5 minutes of the hotel
Safety: felt very safe, good locks on doors, remote enough you wont be bothered
-
June 2024 by Brian Evans
New owners bringing a new vision to the Ranch. Looking forward to the new things coming!
-
March 2024 by Bradley Almstead
Easy to find and overall great place to stay
-
December 2023 by WhitehallRec Booster
Great place to stay, accommodated my request with no issues. Very
-
November 2023 by Susan Mattison
Although this place is beautiful, I went to a pool party for my granddaughter. The party was from 12 pm to 3 pm. The pool wasn't heated they forgot about the propane to heat the pool. The bathrooms were disgusting. We had to buy other things to keep the kids entertained while waiting for the propane and the pool to heat up . Out of 350 to rent the place, my daughter in law was only given back 200 after the family argued with the owners .
-
November 2023 by tabitha buono
Went here for a cornhole competition. Really nice set up, beautiful grounds, amd ample parking. We ordered food and it was great. Had an awesome time.
-
October 2023 by Kelli Pulver
We had a great time at The Roaring Brook Resort. What a lovely property! Our granddaughter had a wonderful time at the indoor pool. Easy check in and checkout. We look forward to staying again in the future!Nearby activities: Lots to do in nearby Lake George and Saratoga
-
October 2023 by Jason McKay
Staff were very nice. The property is beautiful, indoor pool very relaxing
-
October 2023 by Lauren Crisanti
Found our new place! There was a power outage (out of their control) but the front desk was eager to get it back up and they did! Very nice and sincere, clean and air conditioned rooms.
-
October 2023 by Annette S.
Great experience for car show weekend! Will be back
-
October 2023 by Nicole Oliveri
We had a great stay here. Our room was across from the pool. Check in and check out was a breeze. We will definitely be staying here again.
-
October 2023 by Samm Magpi
5 mins from the lake! The owner was very kind. The rooms were clean and the pool was great! The kids (& I) loved that the pool wasnt freezing cool. Bonus that it was pet friendly.
-
September 2023 by Latoya Goins
This weekend was great for me and my husband ☺️ It was our anniversary and we had a wonderful stay here. The staff was very good to us and even the owner went out his way to show us an amazing time.They make you feel like family. Please come here and enjoy your stay. We will definitely be back.