9AM - 4PM
2507 US-11, Lafayette“The whole team at the Money FCU is awesome! They are all very friendly and very helpful with whatever you need. I love my Credit Union & I never go anywhere else! ?”
9AM - 4PM
126 N Salina St, Syracuse9:30AM - 5PM
211 Tompkins St, Syracuse“All are welcome as a member. All staff are friendly, respectful and happy to help you. I appreciate Inna for taking care of all my financial questions with patience and always with a smile!”
“Solvay Bank on Warren is my favorite branch, 9/10. Shoutout to the real MVPs Mary, Misty, Sarah, Derrick (floater), Nick, and Cate.Would be nice to put the Keurig back in the main lobby. Would bump to 10/10 if that could happen. Take notes from Well Now, they have have a slushie and a coffee machine in their lobby...”
9AM - 5PM
444 Erie Blvd E, Syracuse“For those of you that need to do your banking on the run, this is the M&T drive through to stop at especially if you are zipping through the downtown elevated interchange. It is close enough to an exit and entrance to either direction on I81 or I690. It is primarily a motor banking port having two motor banking windows with live tellers during regular banking hours. You can park and go to the inside counter, but I never have gone inside. The tellers are always friendly and helpful. What I like best about driving through here is that they never go to next day business while open. There is also a 24 hour drive up ATM.”
“Going to this bank for 15 years. Fast or slow the service is good. Car loan rates if you are a member are great. Had a couple loans now with ACMG and just aways make my payment on time the app. I think the blue slip maybe hard for some to understand and get it right. After awhile just get used to how to fill the blue slip out.”
“I have been banking here for over 35 years. I have used their services for auto loans and personal loans. The staff is always kind and helpful and Patient with me. I call almost daily for assistance and each time I am greeted with a friendly voice.”
9AM - 4PM
725 Irving Ave, Syracuse“This branch is located inside a Crouse Hospital building. The office is clean and staff friendly. Lisa who helped me with opening an account was very courteous and professional.”
“Well I had what I thought was a real $100 so I went in looking completely ridiculous in my work clothes with my coffee. I went up to a very nice man named Christopher and I was informed they have machines not markers to check for counterfeits. Embarrassingly enough as I went to hand it to him I noticed plain as day that it said Play Money. I’m sure I looked super sus shoving it back in my pocket and dismissing it but he didn’t make me feel like he was suspicious of me and didn’t make me feel embarrassed if anything he just reassured me that he could help me if I found I needed it. So that’s very nice customer service though I wasn’t a customer and my brain was definitely not working”
“The best company I've ever worked for, by far. Everyone gets along n works well together. The President (Brian Dumond), all the "Board Directors", along with all the other employees strive to get to know every member and each coworker on a personal level.”
“Switched from a credit unit to locally owned and operated Solvay Bank, and would never go back. Vanessa and staff continually go above and beyond. I could not be more appreciative and grateful for the level of customer service I’ve received. Thank you for allowing me to do business here. Very proud to be a customer and wish I could have transferred over sooner!”
9AM - 5PM
3413 W Genesee St, Syracuse“Elaine at the front desk and Renee took great care of me. This branch is professional, knowledgeable, and is happy to explain anything you need help understanding.”
Open 24 hours
723 Westcott St, Syracuse“This is a great credit union the staff are friendly and helpful. They are community oriented and offer a variety of consumer products and business loans. They really care about their members. Love this place.”
9AM - 5PM
201 S Warren St, Syracuse“I went to Key Bank to make sure I had no overdraft fees and they promise me that and then a couple months later I was charged $40. I even called them up and they said there was nothing that they could do so. If I were you I would choose a different bank they nickel and dime the hell out of you?”
9AM - 4PM
3401 Erie Blvd E, Syracuse“Have been using this bank for years. The location is a little awkward as it is on entryway to Marshall's Plaza which is a high traffic area but have always had excellent friendly service. The staff have often gone out of their way for me when I've had difficulty like fraudulent charges on a credit card, etc.”
“I was just in the lobby depositing a check and I had an anxiety attack and the nice teller gave me a few mints I told her I have diabetes, you’ll say anything when your ready to hit the floor ?”
“Today my husband went to deposit my check due to the fact I was at work and could not leave he forgot to tell the teller to cash out my check so I called Dan in the DeWitt branch and he was very helpful and understandings !! He went above and beyond to help me and took care of the problem.You should be very thankful to have such great employees with great customer service ..Dan saved the day 😃 I'm so glad to be banking with citizens !!!”
10AM - 4PM
6801 E Genesee St, Fayetteville“Angelica was amazingly pleasant and helpful when I was trying to activate my new card. She took care of the issue efficiently and with extreme patience . She took care of me promptly though I didn't have an appointment. The woman at the receptionist desk was also friendly. The branch is 35 miles from where I live but it paid off in an overall great experience.”
9AM - 5PM
329 Fayette St, Manlius“Had some services done recently. Matthew Tanchick did an awesome job taking care of us. "Small change" item it was, but Matt treated us with high priority, extremely polite, and then at no charge. Highly recommended. Thanks again Matt!”
9AM - 4PM
204 Fayette St, Manlius“Polite and professional. Have been using the Manlius branch for business checking for many years. Lisa, Jim and Rena have always provided great service. Karen has always answered my questions and worked quickly to solve any issues I have raised. When fraudulent charges were placed on my debit card they worked swiftly to resolve the problem.”
9AM - 5PM
2209 S Salina St, Syracuse“Nice atmosphere with kind people working there. I was able to open an account quickly and smoothly. Having my card printed on site was new to me and something I appreciated. Much better experience than my old bank. Caitlin helped me open an account and was very kind and knowledgeable. Great experience!”
“This bank gets a lot of bad reviews because people find the tellers to be unfriendly, and while they may not be cheery, they are always, ALWAYS incredibly helpful. I have never once gone into this bank with an issue and not had it resolved in my favor. Many other locations of M&T will let you hang out to dry, but not this one. I opened my account here when I was 16 and haven't had any issue that wasn't solved. I understand that the tellers disinterest can be off putting, but they are incredibly helpful and caring people that always make sure I leave satisfied. I suggest giving this branch a shot if M&T is the right bank for you. You won't find a more helpful group of tellers at any bank I've ever been to.”
9AM - 5PM
410 Towne Dr, Fayetteville“Today at Key Bank in Fayetteville the manager, I believe his name was Jay, help me with a situtation that most have faced. My 4 year old grandaughter who had to used the bathroom then and there or else. He was kind enough to let me use the employee bathroom in this emergency even thought they are usually for employees only to my understanding. Thank you so much for going above and beyond. I've been a customer of Key Band for many years and will continue to do so because of this little act of kindness.”
“I love the online banking and easy to make transformation from checking to saving. The people are friendly great bank . I love it Thanks AmeriCUâ¤ï¸ðŸ˜ðŸ˜”
8:30AM - 5PM
4727 W Seneca Turnpike, Syracuse“Obvious SECNY is my credit union for a three years, the personal care is outstanding. [Lori] is awesome! Her level of customer service is by far some of the best I have ever experienced, and I do not believe this is the first time I have encountered her. She is very professional, and you get the sense she really wants to help. Five stars!Thank you for an outstanding service!”
“Complete improvement from what it once was. Manager Stacie and newer team deserve much credit for making it a professional, private, respectful, friendly place where everyone is treated well and equally, regardless of their account size, or status in the area.”