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February 2024 by Lisa S
This is the worst Tim Horton's I have ever been to. My first visit to this restaurant was last year when my long lost friend and I decided to go inside, have some coffee and catch up. The coffee was just fine, but that is where the "just fine" ended. During our entire visit we could hear the staff talking about inappropriate personal topics LOUDLY and using profanity. What I could only assume was the manager was heard berating an employee in front of everyone and then talking to staff about that employees response. Completely unprofessional. My friend and I finished our coffees but decided to not visit this Tim Horton's again.A couple weeks ago that same friend and I were cruising around and decided to stop in and give it another try. Huge mistake. When we walked in there was a female and young toddler standing at the counter talking to a male employee. While we were ordering that toddler was put onto the counter and literally began walking on it. As we were only getting coffee, we weren't too concerned about and grabbed a seat to chat. We hadn't even opened our coffees before a man dressed in an exterminator uniform and holding some type of spray asked us to get up so he "could spray our area". WHAT?!??!? How is that even okay? Not only did that happen but when we questioned him about spraying poison where we are sitting, he got an attitude with us. Obviously not an employee there but still. I am not a complete idiot and do realize that food businesses do need to spray at times to keep infestations down but do not do it while customers are patronizing your business.
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February 2024 by Harry B
Everyone that’s ever lived in Lackawanna truly knows that this location is straight garbage, it has been on the down fall for several years. The one or two good experiences don’t push off the bad ones or the laziness. Always music. Always out of stock, orders always wrong , few good apples majority are ghetto or bad.
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February 2024 by christina norris
This is the worst tim hortons ever. They are extremely rude and dumb. They literally never have anything. Everytime I go there around dinner time They don't have cold brew, or donuts. How the hell does a coffee shop not have donuts lol I just ordered breakfast and they don't have waffles. They are super ghetto here and should be ashamed of themselves
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February 2024 by Jerry Klingler
Parking: I never have a problem with this location everybody is warm and friendly I feel like it's another home my food is always prepared exactly the way I order it I rarely have any problems with my coffee either there's nothing more I can say negative about this place I enjoy going and basically every Tim Hortons I neverWheelchair accessibility: I've never noticed any wheelchair accessibility problems there are plenty of parking at all Tim Hortons that I see and wheelchair accessibility for the bathrooms and for in the dining rooms they're everything is wheelchair friendly
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February 2024 by Daniel Leonards
Good prompt as possible service :)
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January 2024 by Peter Wierzbic
I would give a half-star but, ya can't.I'm a Door Dasher. I went to this location for a $7.00 order.When I arrived, they had NO bagels and NO donuts. I repeat: NO donutsI had to inform the customer who then, cancelled the order after cursing at me. I lost money!The sidewalk was NOT shoveled yet, there are 3 workers conversing behind the counter. This place is ridiculous. ???
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January 2024 by Anthony Maund (Tony)
They don't tell you when they close. You might travel a half hour it off your way for nothing!
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January 2024 by Larry C
Moved through the drive through very quickly. Great
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November 2023 by Joanne R.
I am not frequenting this tim Hortons again door broken on one side forever lot in f customers dnt know try other door signs jo where they wanted 25 cents for cup f water which I am not paying I ordered two items even though theree a TV with Roku never on i can spend my money where my patronage is appreciated don't know if they all do this what's with hangers by your purse over corner by the door invitation to stealing
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November 2023 by Liv V.
Went back, still got my order wrong... ordered a bagel with cream cheese got a bagel with butter.... I'm done with this location
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November 2023 by T F.
went here while waiting for my tires to get done at mavis. They made a bomb sandwich and they lit as hell in here listening to f*k b*txhes get money by biggie. I'm here for it.
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November 2023 by Joanne Reville
Friendly staff more than accommodating fresh donuts and coffee bagel cheese sandwichesParking: Ample parking drive thruKid-friendliness: Kids like their donuts various drinks optionsWheelchair accessibility: Wheel chair accessible handicapped parking drive thru have a TV to watch news and sports Roku but it's not on don't know why I like to watch news when I'm eating breakfast
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November 2023 by Antonio Southern
I was next door at valvoline getting a oil change and inspection done and I had wanted to get something to eat around 3:30 and 4:15 and the door was locked and they all way playing in the drive through and somebody was sitting where they serve food and they was just ignoring me when I ask was they open and they was rude it’s disgusting
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October 2023 by Eric V.
No Timbits at 1pm no espresso cups and improperly prepared should seriously consider new owner this place has progressively got worse and worse would never recommend
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October 2023 by S. Khurshid
Drive thru service is fast and they are polite. This Tim Hortons store is 24 hours and it serves the night motorists as so many of the 24/7 Tim Hortons reduced their hours just to day time. Hope it stays that way.