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February 2024 by Zaki Kharal
ATTENTION!!ALERT!!WARNING!!“Key Bank “”will return your paycheck to your ex employer after you no longer work for ex employer “People First” a third party company working for “Amazon “ in Hamburg,Buffalo,New York and “ Key Bank “ will put overdraft fee and will try to put blame on you and your employer. This bank “Key Bank “ will hit hard on your credit score and will put your money and your family at risk of losing your family, your home, your business and your reputation at risk is not worth it.Please find a better bank and better employer.if that happens to you know you was warned.Please stay safe and save yourself from putting yourself at risk.EDIT!!I forgot to mention I left 2 pennies to the cashier at desk when I closed my accounts for good. Please use some lube and shove them up in your back and enjoy the ride.and this message is for the CEO of the bank and sorry you have to use your own money to buy lube.Enjoy your ride.
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November 2023 by Andrew Dexheimer
If you want a bank that works, has great online options, can setup google wallet and has plentiful ATMs, GO SOMEWHERE ELSE.Seriously! The level of ineptitude from this chain of banks is unbelievable! I've had consistently better experiences with USAA located in Texas, and I live in NY! Outside of the counter staff, I think this place is run by a bunch Alzheimer patients.If you want to do anything online, you NEED to be at one of their physical locations to sign up. They'll tell you that you can do things over the phone, but I've gone eight years without online banking and 6 without key on my phone because they couldn't verify identity every time I've attempted. God forbid you need to update the expiration date for your card on any app, get a new phone, or receive an update from the app store.
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September 2023 by Donald Ciesla
They have a teller named (Jody).I think it's her name. Shes screws up everything
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January 2023 by Malgo Esquilin
(Translated by Google) Very good very good resection and close to my house(Original)Muy bueno muy buena resection y serca de mi casa
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September 2022 by Yvette S
Not a lick of pep in this place. Beyond slow. Every time. Takes almost 10 minutes to get a check half cashed and get the rest in cash. I just spent 20 minutes waiting for 3 people to be seen and had to leave because I ran out of time. It should never take as long as this place does. Never in my life have I been somewhere so slow.***Also to update since we have rebuttal- the ATM was out of service completely so that could not be used and I refuse to use an app for cashing a check. Hire more staff and stop trying to save money by making everything electronic. Thank you.
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July 2022 by Randy Wise
Worst bank I have ever dealt with. Fraudulent activity to they hold $6000 hostage and expect someone who now lives 1200+ miles away to come in. Muhammed is useless 4 calls excuses excuses, never calls back.
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November 2018 by Angel Aviles
They block my card and they can't find what's the problem...call costumer service and they send me to this bank and then I go to this bank ask for help and they send me to call costumer service again! And I call costumer service and they tell me I need to go to the bank with my license and they can help me...4 days without my card and I need to pay bills.
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July 2018 by Sammy Koch
The bank is small but that makes the experience more personal. I really love the staff at this location. I've never had a matter that they weren't able to help me handle. A great bank all around!
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August 2017 by Ahmed Albakri
My best bank in town plus the best friendly people work there
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August 2017 by Daniel Colon
No tengo quejas hasta ahora,todo el personal del banco son nice With me ðŸ§ðŸ¦ðŸ’¯
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March 2017 by Michael Flury
This bank is closed!
