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May 2023 by Jodi Barnes
This was easily the best vehicle buying experience EVER. Thank you.
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March 2023 by Ryan Nervo
2005 Dodge Dakota. Absolutely love the truck, Joe was a pleasure to work with, did not pressure me in any way, gave me as much time as I wanted to look the truck over and really wanted to make sure I was totally happy with the deal.A couple days after I picked it up a blinker went out, no big deal at all. I called the dealership and not even 45 minutes after I called initially I was driving off the lot with a new bulb and Juan took the time to wash my truck for me. Incredible customer service and I could not be happier.
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December 2022 by Katrina Guarino
If I could give 10 stars I would. I would highly recommend Abbott Motors to anyone looking for a used vehicle. The staff is beyond amazing and personable, the communication is outstanding. They have a large selection of various used vehicles for every walk of life.
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April 2022 by Jeff Fechter
2011 Ford Ranger, very happy with truck,shopped around and was happy with what i found here.I didn't expect a perfect truck being 10 years old found a couple common Ranger flaws that were easy to miss unless you drive it every day like me ,were easily fixed off a Facebook ranger group suggestion. Service department was courteous and answered all my questions. Salesman was polite also.I recommend purchasing from them. I plan on using them for any of my service needs in the future based on the fact they were all very professional and respectful.
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January 2022 by Jim Pardee
A great truck shopping experience! Mike and Joe were professional, courteous, prompt and awesome to deal with! I live in the Utica area and took a chance at purchasing so far away. Absolutely did not disappoint! I would highly recommend to anyone in the market for a used vehicle!
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November 2021 by Vfor Victory
The owner was very courteous. I hadn't studied the web site, should've called and made an appointment. Nevertheless he was extremely accommodating. I walk the lot at my leisure he even let me take a test drive. Will definitely be buying one of his great trucks.
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July 2021 by Jeffrey Peckham
Very friendly and intelligent people I would recommend this shop to anybody for any kind of repair
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May 2021 by Karen Militello
I think Abbott Motors is a great place to buy your vechile I have bought 2 cars from them and had no problems just the usual that anyone could have at any dealership... and the Service Manager Tim is just the best never had no problem calling him for service to my car like oil change, inspection he was always there for my service needs ... I wanna thank everyone there at ABBOT MOTORS !!!!!!!
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May 2021 by WHY SO HUMOROUS?
Horrible mechanics.... simple as that.
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February 2021 by Lynn Furman
We bought a 2016 Chevy I love it the put new tires on it the day I picked it up I worked with many of them for this car and I feel they worked hard to get us the loan for the car plus gave us a full warranty as long as we Owen the car I had trouble with my wipers they got me right in to fix it then I had another problem and Mikes crew are all out with being sick or family sick so Mike himself called me told me to take it to pep boys so I did he madeeverything so easy sent over my warranty my car was done fast and when I asked price I was told if my warranty didn’t cover it Mike would and now looking to buy a second car nd will go there because they are nice people they don’t just say oh well my shops closed so Thank you Mike and team and Tim is a great guy and with COVID he washes the stuff they touched with cleaner in front of u very good team there thanks again
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February 2021 by Jordanka Beltcheva
I don’t like writing bad reviews, but I feel the need to warn the public of the awful experience I had at this dealership. I have bought used cars before so this isn’t my first time purchasing a used vehicle. I had seen a vehicle in their lot that I was in the market for. I had called the next day to take the vehicle for a test drive. After driving the vehicle I liked it and initiated the process of purchasing a 2013 Ford Explorer. I asked all the necessary questions about the vehicle such as, is it in good condition, is there anything wrong, etc... the dealership (Mike the owner and Tim the service technician) assured me that the vehicle was in good condition. The day I actually signed the paperwork and bought the vehicle, drove it off the lot for 2 miles and check engine light came on, the engine started stuttering and I immediately pulled over and shut the car off and turned it back on. This problem continued for about a month, and after bringing it back to the dealership a handful of times and the dealership assuring me they fixed the problem or gave me excuses as to why my vehicle was having problems, I became frustrated. I finally took it to a trusted mechanic and was told that there was a leak from my gas tank onto my exhaust making my vehicle not drivable and a major hazard!!!! FOR AN ENTIRE MONTH I DROVE THE VEHICLE LIKE THIS! I called Abbott motors immediately to complain and they seemed very defensive that this was not their fault, they had sold me a vehicle in good condition and that I must have done something to cause this, they also reminded me that I did purchase a used vehicle and the I shouldn’t expect it to be in perfect condition..I definitely didn’t expect it to be in new condition but I did expect it to be safe enough for me to drive... bottom line DO NOT BUY CARS FROM THIS DEALERSHIP, THEY WILL PUT YOUR LIFE AT RISK!!!
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February 2021 by ERIC ROSIER
Nice trucks , very safe n secure test drives. Friendly and thoughtful sales person.
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January 2021 by Melanie Smardz
Bought an 07 hummer w the warranty. After taking it to the shop a few times and them not knowing this issue we brought it to autozone to tell us it’s the alternator. The mechanic put it in and my daughter went on a trip. The car broke down. Had to have it towed back to Abbott motors after costing me $225 for him to tell me everything he did was right. So I bring it to the dealer... the alternator they input was WRONG! Warranty company wanted me to bring it back to them to fix it?? And no one wanted to give me my money back since that should have never happened!! After finally getting someone knowledgeable at the warranty company it is being fixed by the dealer. DONT GO TO THESE GUYS! I have had other issues but this was the last straw!!
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January 2021 by Bill Bitterman
Abbott motors took fantastic care of my vehicle for me. I purchased my 2004 RAV4 from them many years ago and it now has well over 200,000 miles on it and it still runs and drives fantastic. I recently had to inspect my Rav and couldn't get the oxygen sensors to clear at another mechanic shop. I took it to Abbott and they handled it immediately and professionally. I have been financially distressed recently and upon inspection found out I needed tires badly. Mike and Tim knew my situation and set me up with 4 used tires that look brand new to me . It is nice to find out that during these tough times that people still care. Thanks Abbott!!
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October 2020 by Emilee Madigan
Been going to the mechanic for years. Regardless of where I got my vehicle from, I made them my designated mechanic. They always do amazing work and always give amazing prices and I’ve never had a complaint.
