9AM - 5PM
52 Bakertown Rd Suite 205, Kiryas Joel9AM - 4PM
406 NY-32, Vails Gate“I'm not a big fan of Key Bank as a company, but the tellers at this particular branch are something special.
To make a long story short, I went in today because my account was compromised. It's very difficult for me to get there due to a lack of transportation, and I learned that I wouldn't be able to withdraw my paycheck from there until the next day.
Under normal circumstances I'd be screwed because I cannot possibly make it to the branch tomorrow, I have no transportation and I'm on my last 20 bucks, so not only did the teller offer to literally drive my money to my house tomorrow, they even got me a ride back home today.
To say that those people went above and beyond to help me is an understatement. That key bank branch is ran by angels. If any of you are reading this thank you, I owe you one.
If anyone else from key bank is reading this, give those people some raises, they deserve it.”
8:30AM - 12PM
205 Homestead Ave, Maybrook“The Maybrook Bank Manager, Denise Mathelier, is to be praised. I think she’s great. She gives all of her attention to her customers. She explains the process and then satisfies their every need. I first met her through my elderly Uncle and his accounts. I found her relating to him in a friendly and patient way. We both thought she was the best at what she does - And always with a kind smile. All bank managers should follow her lead.”
9AM - 5PM
475 NY-17M, Monroe“Went into the branch today 10/3/22 and it was a pleasure. Made my withdrawal with ease and the teller answered all my questions about my new Chase Freedom Card. Fantastic!”
“We've had a business account here for 14 years and always had exceptional service. The manager is a pleasure to deal with and the staff under her do very well also..”
“I love this Chase Bank branch! Every time I go there it feels like the "old time" bank I grew up with where everyone knew me and my family. Bernadette is amazing and so helpful - she is the best! Also, everyone at the branch is super dog friendly and even encouraged me to bring in my dogs! Who does that?! I make a special trip to go to this branch and not the one closer to me because the customer service is so much better here.”
“Chase Bank in Monroe is exceptional when it comes to customer service! Booking appointments is a breeze, and the staff goes above and beyond to address and resolve any issues promptly. Their dedication to customer satisfaction makes banking with them a seamless and positive experience. A five-star rating well-deserved!”
“HVCU provided me with the lowest interest rate and payments then anyone else could for my new car purchase loan. The minute I walked in I was greeted so nicely and made sure I got into my appointment quickly. Robin M. helped me with finalizing my loan and it was quick and easy. Robin was very nice and made sure I knew everything about the loan and made the remaining process of it easy! Thank you!”
8:30AM - 6PM
515 NY-17M, Monroe“TD Bank in Monroe is more than just a banking destination; it's like stepping into a friendly hub of community and service. From the moment you walk in, the atmosphere is welcoming and warm, creating a vibe that sets it apart.The staff at TD Bank are not just professionals; they're like friends who genuinely care about your banking experience. Whether you're conducting transactions or seeking advice, they go the extra mile to ensure you feel comfortable and supported.The layout of the bank is designed for convenience, making it easy to navigate and access services efficiently. It's a place where banking feels like a seamless part of your day, rather than a chore.What makes TD Bank in Monroe exceptional is the personal touch. The staff remembers faces and names, adding a personal connection that turns a routine visit into a friendly interaction. It's the kind of atmosphere that makes you look forward to your banking errands.For a banking experience that combines efficiency with a friendly vibe, TD Bank in Monroe is a standout choice. It's more than a branch; it's a place where banking is not just a transaction but a welcoming part of your community.”
9AM - 5PM
353 Windsor Hwy, New Windsor“Had a very smooth experience opening up an account today, Yoli was a great help today and is one of the best workers I've ever seen, and the entire staff is professional!”
“Staff is always friendly polite professional and genuinely caring about any of my questions or problems and always go the extra mile to help Also the building inside and out is impeccably clean and comfortable”
“(Reviewing specific location, not bank as a whole) helpful and friendly staff, has a drive through, free and wheel chair accessible parking. The only downside is that once the bank closes you cannot access the ATM (there is a card swipe to get in to the ATM after closinh but multiple people I know cannot get in with their citizens bank card)”