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10AM - 6PM
63 N Main St, Harriman
Mobile Phones
“This is a top quality shop that stands by their work. I had a push to start ignition installed and it went great. The writing is all clean and they made it look like it was factory install. They even soldered the connections…no lazy, loose electrical tape that will end up falling off. I noticed there was a clicking in the unit under the dash and they took it back in and got it corrected right away. Since it was an issue with the unit, it was free of charge. There were no lies or attempts to point the finger elsewhere. These people have earned my trust and I’ll definitely use them again.”
9AM - 8PM
2644 NY-32, New Windsor
Mobile Phones
“I recently had the pleasure of visiting the Verizon store at 2644 NY-32, New Windsor, NY, and I must say, the experience was nothing short of exceptional. I had been to another Verizon location earlier in the day, where I faced a bit of a wait and some initial difficulty in getting my questions answered. Although a helpful associate eventually resolved my concerns, the experience left me hoping for a more streamlined and efficient visit.
Enter Anthony F. at the New Windsor location. From the moment I walked in, I was greeted with a warm, professional demeanor that immediately put me at ease. I had come to this location specifically to return a Wi-Fi router, as I had learned from my previous visit that not all Verizon stores handle this task. Anthony took care of my request promptly and without any hassle, demonstrating an impressive knowledge of Verizon's policies and procedures.
What truly stood out, however, was Anthony's exceptional customer service. He not only facilitated the return of my router but also took the time to address a few additional questions I had about my Verizon services. His patience, attentiveness, and genuine willingness to assist were evident throughout our interaction. It is rare to encounter such a high level of professionalism and customer care, and Anthony exceeded all expectations.
This visit was, without a doubt, one of the best customer service experiences I have ever had at Verizon. Anthony F. truly went above and beyond, ensuring that all my needs were met efficiently and effectively. His dedication to his work and his customers is commendable, and he undoubtedly deserves recognition for his outstanding service.
In summary, the Verizon store at 2644 NY-32, New Windsor, NY, has earned a well-deserved 5-star rating from me. The seamless, top-notch service provided by Anthony F. was a refreshing change from my earlier visit to another location. If you are looking for a Verizon store where you can expect exceptional customer service and knowledgeable staff, I highly recommend this location. Anthony F., in particular, is a standout employee who made my visit a truly positive and memorable one. Five out of five stars!”
“In the past I dreaded going into an ATT storeI went to the Chester location and they were the bestGreat serviceFriendlySmartHelpfulMiguel was absolutely the best salesman!!”
“After the Computer Guy repaired and adjusted several issues, I loaded and ran Skype at home for awhile and the web cam worked and it seems like the laptop is stable for the longrun.”
“(Translated by Google) Very good service with a Jewish heart and feeling, they will help you with anything, and for cheap!(Original)גאר גוטע סערוויס מיט א אידיש הארץ און געפיל, מען וועט דיר דארט העלפן מיט סיי וואס, און פאר ביליג!”
“I went to this local neighborhood Verizon store and have been going here for years! The store manager Mike has a wealth of knowledge and is truly a phone expert! My phone display was not functioning properly and I needed a new phone. Not only did he take care of it but was able to get the stuff off my old phone even though the display didnt work!”
“Excellent customer service.Maddi was extremely informational in guiding me through the appropriate solution to my problem and also facilitated the process.Gabby was also very helpful and informed me concerning the delivery of the phone.I was impressed as the manager, Maddi was so hands on, friendly and accommodating.I would advise anyone with an issue to seek the Washingtonville location for a positive experience.Thank you,Gail”
“Very good service. What that is the only thing you need when you want tie buy a new phone to know all the options what you have to be able to take the best for the less money”
9AM - 7PM
791 NY-17M, Monroe
Mobile Phones
“We searched for where Santana Jackson was working - Because he was so helpful the last time we bought phones - we finally found him in Monroe NYHe was so helpful and knowledgeable and patience with us - We would never buy phones from anyone else”
“The gentleman helping my mom and I out today was professional and cordial despite being the only staff member onsite and having multiple customers to help at once. Excellent customer service and well worth the visit ?”
“I had a fantastic experience with Neil Higgins, a manager at AT&T. Neil was incredibly attentive, knowledgeable, and went above and beyond to resolve my issues. His professionalism and friendly demeanor made a huge difference. Neil's dedication to excellent customer service truly stands out, and he’s a valuable asset to the AT&T team. Highly recommended!”
“Santana was our representative and customer service assistant... He is an excellent representative of Verizon. Very friendly, sociable and knowledgeable. We had one of the best experiences in a phone store. Spectacular job. Everything was on point. Thank you for your help and assistance. Two thumbs ? up!”
10AM - 8PM
3 Bryle Pl Ste 2, Chester
Mobile Phones
“I stopped in the Chester store with a “quick” question. Gabriel was the most helpful person I’ve ever dealt with. He answered so many questions I had. Activated my e-sim card and I even bought a few accessories because he was so knowledgeable and helpful. This was a great experience!!”
“Went here on Tuesday November 28th 2023 to pick up a few items that i needed. First grabbed a wagon from the front, and headed towards the health section to grab the smartypants womens multivitamins, and brought 2 of them as i ran out of them at home. They had it this time, thank goodness! Also looked for the always pads that are yellow without the straps on them, but didn;t see them. Next went over to the christmas section! They had plenty of ornaments, decorations, wrapping paper, and chocolates. I brought a nice $5.00 poinsetta wrapping paper that i thought was cute. I also brought some chocolates for presents for my aunts and uncles, and brought 4 hershey kisses candy canes, and 4 chocolates that were a mixed assortment. Also looked at the entertainment section where they had lots of cds, and vinyls. i brought a new kids on the block cd as a present. issue though is that the cds/vinyls are a bit disorganized, like there is a hip hop artist in front, and a rock artist behind it.. suggestion is to look online too, though. Finally, went back to the front and got a gift card for my aunt. Went to the self checkout, total spent was $146.00! But worth it! highly recommend for christmas shopping!”
10AM - 8PM
25 Lake St, Monroe
Mobile Phones
“I went there Tuesday night frantic because my plug to the internet modem wasn’t working. The woman that helped me was very very nice. She took her time to help me. I didn’t get her name but this was Tuesday 2/20/24 evening. I just wanted to thank her for all her help and thank God for the dummy box !”
“I was having technical issue with my tv a young man by the name of Mike figured it outIt was thrond bt duo he reset the tv for us and were all set very nice young man shook hands and thanked him great customer care and service today 11:45 am 8/14/23”
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“I had an excellent experience with their exceptional service. Their proficiency in emergency repairing devices in short times is unmatched, and the quality of their kosher products are simply outstanding. Highly recommended!”