March 2012 by Shane V.
I was one of the members they bought from Chase, so I have been banking here since they started in Binghamton. This is the worse bank ever, they steal your money. I had more money than you can imagine in my account... Way-way more than what is coved by federal insurance. My other account was a "slush fund" for my ex-wife, I told them, she is irresponsible with money, I need overdraft protection. This was before official divorce so they ran my name through a credit report and denied me. I said, look, it's clear I have money to cover it, please do something! They are a do nothing but steal your money bank. I had charges illegally on there... They told me until I paid them their over draft fee they were not going to help me What did I do? I took out my gobs of money, what did they do? Tried to kiss my butt is what they attempted to do, which only made me angerier. Here I asked them for legitimate help, to make sure my ex's account didn't incur unnessisary fees, to investigate and stop certain auto payments.... And not until I went in, sat down, and transferred the money into another bank did they care to be nice. Screw this bank! Thieves! Oh, one last note, there was a blond woman who sat in a desk, pretty, she was the rudest and most unhelpful person. I had to go over her head once to get basic service. When I went to the main branch and complained they apologized, but this lady is a power hungry bag! Eventually I think she became a manager of a sort.. So they rewarded her! She should have been fired.
