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November 2023 by Taylor Yu
Closed at 1pm on Saturday. Update the hours on Google.
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November 2023 by Liz Marion
Store was open when I went on a Friday afternoon. Not many good options for clothes, anything that is remotely decent is marked up to like $30-50!
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October 2023 by Mike Caputo
I was aware of the staffing issues at this location, so I called ahead. Their automated service indicated that the hours were from 10am - 6pm on a Saturday. I arrived at 4pm, a full two hours before they should have been closed: it didn't seem that they had opened at all for the day. The parking lot was still closed.Instead of going here, I recommend going to "Free to Thrift" just down Morton, less than a mile away. They have great features including: doors that open! Things you can buy! Friendly staff! True innovations that this store hasn't adopted yet.(I don't normally bring snark into my reviews, but this location is so unprofessionally run that it should just be closed down already.)
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September 2023 by Stephanie Lynn
I initially had no intention of rating this shop because I saw the responses from other ratings explaining why they had shortened business hours due to the fact they couldn't fully staff the store.However when I arrived yesterday they were open and I looked at the hours listed on a piece of paper on the door, it said they were open till 5:00 p.m. I arrived at 4:40 pm.Upon entering the store, a person who I believe was a manager stopped me and said "Excuse me but we close in 2 minutes so you're not going to be able to do any shopping" mind you, I came 20 minutes before the list closing time. Yet I was basically asked to leave. I came in looking for one item specifically it was able to see in less than 30 seconds that they didn't have it and quickly left.If you don't intend on being open during the hours you listed on your own door, then maybe don't post any hours at all or just better yet close the whole shop down since it's never open anyway. It's unprofessional for staff to act this way and inconvenient on the customers trying to shop here. I went to the other thrift shop down the road on Morton Boulevard where they actually kept to the hours and had more inventory and the staff was very pleasant.
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August 2023 by Henry Mow
Great place, friendly knowledgeable staff. Good vibe!
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August 2023 by Amanda and Alex
Google says it is open on saturday. It is definitely not, and the signs all over make that very clear. Also the place is completely trashed in the front with donations that have been gone through by other people and clearly left outside, and it's pouring rain.
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May 2023 by Adriana Fabrizio
Every single time I've been driving here, they're closed. Don't bother wasting your time, place is probably gonna shut down at this point.
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April 2023 by Morning Dew
Why are they closed? There was a hand printed note on the door today saying temporarily closed until further notice. Probably "cleaning" again.Update: Two months later, still not open. Trashed in the front.
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April 2023 by Elle Kelsheimer
Call first. They weren't open at 10am on a Friday, even though their door said they open at 9:30am.
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February 2023 by Raymund Ganade
I buy all my underwear here. Always deodorized and fantastic smelling from the first sniff!
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January 2023 by Rhonda Waggoner
Call before going especially after 12 noon to see if they are open. One employee calling out that day may mean a wasted trip for you.
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September 2022 by Lisa Lynds
In response to Paul Nuccio( hope I spelled your last name correctly!)I agree 100% about Mike. He was fun,helpful, interested and interesting.I looked forward to our wide ranging chats♡ I hadn't been there in a few months; when I went a couple of weeks ago I was very disappointed to find he'd been let go for an absurd reason imho. My old friend Nancy (former manager for many years) has long been ousted. At least Beverly is delightful. But the gal at the register was
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August 2022 by Kyle Rothgeb
Due to the death of my wife I was forced to donate many boxes of knickknacks that she had collected through the years. A lot of these things were highly collectible and worth money but I could not deal with them or keep them. I was shocked when the Salvation Army refused to take any of my stuff! And then the attitude! From the truck driver to the cashier everyone was rude didn’t even bother to look at me. I took my stuff to the SPCA thrift shop in Saugerties. They were grateful.
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August 2022 by Kalyan Venkat
I like to donate good and reasonably valued items but unfortunately often I’am told that they no longer accept items and wouldn’t tell me when they will be accepting. It is really frustrating experience with Ulster Avenue Store. Most of the time time they do not answer the phone and when you take the items to the store we are turned away with the same answer each time.
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July 2022 by Cynthia Hadjiyanhis
Made a 30 minute trip to Kingston today, Saturday, July 2nd, to drop off a large box of winter coats to find handmade signs plastered all over the front windows and doors saying they are not accepting donations today. I asked the woman who was working there why not and she said they were "cleaning." She wouldn't even look me in the eye. I've made many donations over the years to my local Salvation Army in NJ and have never seen anything like this. We left the coats out front anyway. Hopefully they will bring them in when they are done "cleaning."
