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December 2023 by D Johnson Sr.
Awesome receptionist Carol, great timely and professional service. Will definitely recommend.
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December 2023 by Bruce Tuchman
Just had a small chip in the Windshield fixed this morning. Fast courteous service. Carol at the front desk was excellent, and got me in and out quickly. Great job too. Can't even see where the chip was. Thank you.
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November 2023 by michelle remley
Got my entire windshield on my forester replaced by my tech, Shawn. Service was faster than expected and painless. Overall, Kingston safelite is very professional and customer service is also very good.
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October 2023 by Aaron Pickering
You cannot get through to a person. Also, Im on my second leaking windshield installed by Safelite.
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October 2023 by Michael J. Barros
Carola was awesome at the front. Did the drop off and no issues. 4 stars as I would have preferred if they cleaned the stuff on the dash from cutting out the old windshield.
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October 2023 by Raymond betrix
Very kind, professional and helpful. Carol was a great person to deal with.
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August 2023 by Wesley Davis
Probably do good work, just very expensive. $170 just to fix a tiny chip in my windshield. Bought a kit at Walmart for $11 and fixed it myself...
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August 2023 by Elizabeth C.
Micheal my technician was on time friendly and cute to top it off! He replaced my windshield with professional expertise. I will definitely recommend Kingston Safelite and ask for Micheal if needed again!. Thank you Micheal great job!
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July 2023 by Brian R.
I didn't have good glass coverage included in my insurance so that was a bummer, but these dudes were great. Everything was done super quick and they were really friendly. I got text updates and everything. I'd highly recommend them.
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June 2023 by Bob Schwartz
Carol at the front desk was awesome. She had everything ready to go. My windshield was replaced in about 45 minutes and they were able to preserve my registration sticker, and my inspection sticker. Very happy with my experience.
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May 2023 by charles de goal
Romeo exhibited amazing professionalism and courtesy. I will never go elsewhere for all my auto glass needs! Thank you safelite, and you are lucky to have Romeo in your Kingston team!
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April 2023 by Evin Lowe
I arrived for my 10am appointment to have my windshield replaced, it was ready by 10:57 am. Less than an hour! The staff was very nice, the waiting room was clean with complimentary coffee and water. When I made the appointment they dealt with my insurance without any issues. All around great experience.
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February 2023 by Brandi E.
I had a leak Kingston safelite replaced my windshield without telling us there was rust so two weeks go by my windshield is leaking again! Would not recommend Kingston they just take ur money! We made an apt in Monticello that safelite told us the real problem took responsibility for kingstons mistake and is trying to help in anyway they can! I would recommend staying away from Kingstons store and go anywhere else.
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February 2023 by Jacob Karlin
They did it in just under 2 hours. It was easy to schedule and the store manager was helpful in explaining the the results of the diagnostics.
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January 2023 by Ron Canal
The fact that my windshield leaked in two places one month after installation is not my problem. Nor is the fact that I was asked to bring my car into safelite for repair (a 30 minute drive each way). And it wasn’t the fact that when I asked to push my appointment back and was told I couldn’t. It was the incredibly rude manner I was spoken to on the phone and then hung up on when I expressed my frustration. The person at the front desk is not suited for customer service in the least.I’d never use this safelite location again.