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September 2024 by SHARA M
Very rude on the phone won't provide information on a vehicle in their yard.
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August 2024 by Marian McKenzie
Professional, quick, knowledgeable. We were impressed and we recommend them.
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July 2024 by Diana Pinto
Thank you Sean for your excellent service. Helped my family out tremendously when we needed to tow our vehicle! We couldn’t thank you enough
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July 2024 by Julia Sommers
Today I got a flat tire on my RV. I will never use Perry’s people again. They were rude even after my husband got the spare out and was all ready for them. By the time they finished, it was a 1 1/2 job if that, they charged me $550. By they way it’s partly my problem that I didn’t ask what the cost would be NOR did they tell me until the end. The one older gentleman said this thing (RV) should even be on the road. It’s a beautiful RV. In excellent shape. Then after we paid the bill, the guy look at me and said what no tip?? Oh I’ll give ya a tip, don’t ever use them! And one guy just stood around. ?
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June 2024 by معاذ الحربي
The worse people i been dealing with
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June 2024 by John Klassen
THEY ARE ALWAYS GREAT TO WORK WITH. WE HAVE HAD TO USE THEM SEVERAL TIMES THIS YEAR. THEY ARE PROMPT AND PLEASANT
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May 2024 by Jay Sing
SAVED me on the thruway one cold night at 10:30 pm, great and helpful people. Honestly made my stressful night just a little better.
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May 2024 by Janine Davis
So nice and friendly and was right on time. Really great towing company. Will definitely use again.
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April 2024 by Todd Hill
Responsive, pleasant to deal with and got the job done.
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March 2024 by Sharon DeLuca
Honest, dependable, caring people!Had a serious issue with my truck and they provided Xtra service, and a reasonable quote to fix it !Would not go anywhere else!!
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February 2024 by VAL CAL
Extremely disrespectful mean spirited greedy individuals. They go out of their way to make it difficult for you to obtain your car and are rude and nasty the entire time. They talk to women in extremely unprofessional ways. The most unprofessional racist people I’ve met in Kingston.
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January 2024 by George Vickers
We were in a jam delivering a bus to the Bronx days before Christmas. I called them told them I situation. They towed the bus off the NYS Thruway and did the repair and we were back in business. The price was outstanding. I figured we would have to leave the bus there and come back for it, but they knocked it out quick. Very surprised how quick they did it. I couldn't thank them enough. Thanks your team rocks. George, Don Brown Bus Sales.
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December 2023 by Bonnie E.
Had a driver that was in an accident and I called for a tow and my guy got there very quickly. When he arrived, was told by law enforcement that Perry's towing had to tow it as this is a contracted (paid for highway section). I wanted the vehicle towed to a shop for repair and was told that they would not do that, it had to go to their yard overnight (with storage fees of course) and then we would have to tow it in the morning for yet another fee. I will call a different tow company tomorrow. The guy was very rude and a total jerk.
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November 2023 by Jacklyn Landres
Terrible. Do not know how to run a business, we can’t speak to the towing because they never even bothered coming for the job. We were told to wait an hour for a tow, called for an update and waited another hour, then called for third update to be told they weren’t coming at all. Unprofessional and unreliable
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October 2023 by Dakota T.
My mother had her front calipers, rotors and pads done in July 2021 along with an oil change and an inspection and spent almost $1000. Pete last week refused to inspect my mother's car because "it's past registration and his computer doesn't allow him to bypass that" , meanwhile the DMV advises you can absolutely inspect unregistered vehicles . We advised him of that and he didn't care and refused to work on her car. We then brought her car to Brenns Automotive in Kingston (who I highly recommend) and he advised there's absolutely no way the front rotors were changed in the last couple years and that they are the original rotors, and we would need to fix that before getting it inspected . We called Pete to advise him of this . He told my mother he doesn't have any records so if she didn't have her receipt there's nothing he could do , very defensive and rude . We then got the receipt from the bank and advised him the exact amount and day and time we were there. He then advised it's been two years and they'd obviously be bad. I told him what Brenn had said , which is that they were not replaced two years ago, I asked him if he'd like to see the rotors to confirm this himself. He then advised me even though he's been a mechanic his entire life, he wouldn't be able to tell how old they were and called Brenn a liar. I asked him if he was going to make this right or if we needed to pursue another avenue. He advised me "if we said we did it , we did, and I don't need to see the rotor to confirm that we did." I HIGHLY do not recommend this crook. My mother has been taking care of him for 15 years as a waitress a various restaurants and has always given him free stuff and great service. I can almost guarantee he won't be welcome , and if he is, he won't be getting good service. Myself and my mother and her boss as well as Brenn know a lot of people that we will be sharing this information with. Pete, I gave you an opportunity to do this right. You declined. You and your shop will be reported to the proper authorities and the DMV. An official complaint will be made. You can't lie and say you fixed brakes when you didn't. YOU COULD KILL SOMEONE. DONT try and screw over a Bramlett. My review - use someone else . Perrys Towing
