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March 2024 by L K.
Just got scammed by Old Navy in Kingston. Bought $460 worth of merchandise and they told me that if I signed up for an Old Navy credit card I would only have to pay $309. So I signed up. After they took all my information they said that i had already applied for a card within the last 30 days and that I couldn't get a discount but I could still charge everything. When I got home and called 1-800-Old Navy the customer service rep told me that I had just been approved that day!!! And I couldn't cancel the card yet!
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August 2023 by Tammy K. F.
Excellent selection and sizing! Literally, something for everyone! Huge sales and competitive pricing!
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July 2023 by Athena Baer
Surprised to find a good deal in slacks!!
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April 2023 by Ann Brandt
Old Navy has a good variety even when some of their new styles don't appeal to me.
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November 2022 by Michael
Cashier rang me up for something that was not even on the counter and charged me; then when I came back 3 minutes later to ask about it and get a refund, she was very defensive and said she wasn't even the one that rang me out. Seems kind of sketchy and poor customer service :(
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November 2022 by Rachel Marz
One girl that works there with long brown hair was pretty rude. She refused to return an item for me and lied and said she couldn’t. I work at the same company with the same job. I know I can return an item
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July 2022 by Lauren Robinshaw
Clean store, helpful employees, would love a larger little girls section
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July 2022 by Robert Courtney
No one there to help me .. Walked out with money I went in with..
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July 2022 by Carol Bahorik
Better selection, good deals
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July 2021 by J D
They closed their bathrooms and the lady was very rude about it. Unacceptable!
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May 2021 by natalie Wells
One of my favorite stores for 20 years this one in the Kings Mall is clean, organized etc great staff n they've helpful n I shop at this location attest twice a jinrh
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October 2020 by Duane Mccormick
They are open but NO PUBLIC RESTROOMS.
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August 2020 by K M
I've shopped here several times. No employees (including managers) ever say hello or ask if you need help. finding something.
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June 2020 by Carolyn Maines
Good return policy and good sales this week.
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March 2020 by Alexandra Velez
Great customer service and patient.