Nekos-Dedrick's Pharmacy is highly regarded as the only privately-owned and operated pharmacy in Kingston, praised for its excellent and personal service. Customers appreciate the helpfulness and willingness of the staff to go above and beyond, especially for complicated patients who receive direct contact with their doctors and assistance with prescriptions, letters, and special orders. The pharmacy offers a range of products, including humidifiers, canes, Ace bandages, and unique old-timey items, often at prices comparable to box stores. Many long-time clients express strong loyalty, emphasizing their trust and satisfaction with the care provided, and prefer shopping local over chain pharmacies. Customers highlight the family-oriented atmosphere and kindness of the staff, noting that they do not feel judged or treated poorly, which is rare in other places. However, some reviews mention concerns about customer service, specifically citing rudeness from employees, which detracts from the overall experience. Despite this, the pharmacy remains a favorite for many, as it provides personalized assistance, takes care of health-related needs, and supports the community. Customers encourage others to support Nekos-Dedrick's Pharmacy to help them continue serving Kingston with quality care and friendly service.
