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February 2024 by Brett Axelson
Never showed up for appointment made. Now can’t even fit me in today due to their error which was their car being in the shop and they needed to pick it up. Understandable but would be nice as the customer to be given a heads up as I’m taking time out of my day and job to have the appointment. No courtesy of a heads up.Update* my appointment had to be pushed until the following day. Range of 10-12 pm. Never showed up. Confirmed with three people yesterday of the appointment.Everyone’s busy, doesn’t excuse you from not showing up on time in my opinion.Hard to offer recommendation for this place so far. Will update if they ever end up coming for the help that is needed!
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February 2024 by RickS22
Brittany and Maxx did outstanding job in replacing an aged, leaking drain pipes for 3 upstairs bathrooms. They take great pride in their workmanship. The whole job took all day and was affordable price. I highly recommend Lowe Plumbing!
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December 2023 by Joanne Iodice
Excellent service! We just moved into a new home from out of town and found that we had to call a second plumber to correct the half arse job our first plumber left us with after running some gas lines. Lowe responded immediately. Everyone I spoke to was friendly and courteous. They sent Zach to correct our remaining issues. He went straight to work, and explained everything as he went along. Their prices are very fair, and the quality of their work is impeccable. I can't tell you what a relief it is to know the job was finally done right. They'll be my go to plumber from now on. I highly recommend Lowe Plumbing and Heating.
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November 2023 by Craig Cantey
Would love to do business again with Lowe.Have called twice for a quote on a gas fired boiler.Second call no one knew about the first.Called another firm after waiting weeks.They gave me an appointment that day for a week from the call.Still waiting
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November 2023 by nononsense G
Reliable. Honest. Helpful. Had a technician out day after I called. Communicated clearly regarding scheduling, estimate, etc. Highly recommend
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November 2023 by Stephanie Hasbrouck
First time using Lowe's and I have to say, their service exceeded my expectations. Special thanks to Jon, Devon, and Ian for getting us up and running.
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September 2023 by Andrew
Jeff was great the first few times he did work on my house years ago. Then all of a sudden when I called for some repairs, they said that they refuse to do any more work on my house. Not sure why.
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September 2023 by Wendy Hennessy
We’ve used Lowe several times and they are the best in the area. Great staff who stand behind their work. We unfortunately used others prior that ended up having issues who refused to fix their mistakes so we had to call Lowe in to fix their poor work. Now we just call Lowe first for everything and can rest assured it will be done well, quickly and without us having to worry at all. Staff is professional, clean, incredibly hard working and works quickly. once even stayed very late hours to ensure we had heat. Don’t bother calling anyone else first Lowe is well worth what they charge and are reasonable. You won’t find better service in quality or professionalism anywhere locally.Services: Water heater installation
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August 2023 by Paul Fusco
Super responsive, easy to schedule and a professional crew. Helped me with what I asked and was straightforward and honest and even told me to get a 2nd opinion on a complex issue. Highly recommend.
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July 2023 by Margaret Phelan
Professional Service. I always use them for all my plumbing and HVAC needs.
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June 2023 by Eric Swech
Have used them for years and they always provided excellent service. Technicians were always very friendly.
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April 2023 by Daniel Boyd
Be very careful using Lowe Plumbing. The put in a toilet for me for $689 which I was fine with but then also stuck me with a service call at $95 and a diagnostic charge of $147. When I called to see if they could take off the service call charge or diagnostic charge because I had them put in the toilet, Debbie was very rude and said absolutely not. $943 to replace a toilet is crazy.Service: Toilet installation
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February 2023 by Phoebe Day
Review purely for front desk/booking operations for this company - I made an appointment as a new customer for a few plumbing issues around the house that an inspector called out prior to us moving in. We're moved in now, so we called Lowe Plumbing. I explained my issues, and we made an appointment for the next day. I was told that I was the second time slot of the day, 10-12pm. The next day rolls around, 12pm comes and goes, and no one shows up so I call them and ask how much longer it might be. I then have the strangest call where I essentially get scolded for not booking the first appointment in the day, and asked what exactly I needed fixed. "What are the issues you're looking at? Is the technician going to fix all of that in one day? You should really have these types of appointments for first thing in the morning". Excuse me, Debbie - your company is the one who booked me for the second appointment of the day. Also, I don't know if the technician is going to fix everything in one day - that's up to their discretion right? I'm fully aware this is a consultation visit. Overall it was such a strange and rude call - thanks but no thanks, ended up booking with another company.
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February 2023 by Carol Silk
Bathroom sink was very clogged. Called Lowe plumbing and Matt and Dillon came within a half hour, found the problem with no trouble and resolved it. Very neat, courteous & knowledgeable. A job well done guys and greatly appreciated, highly recommend!!Services: Plumbing leak detection
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February 2023 by Charles Baran
A cold shower at night prompted a look at the water heater. It had ruptured, spilling water over the basement floor. It was not a dire emergency, so I left a voice mail at 1am. The call was returned at 7am, and the technicians arrived, with a replacement water heater, by 8:15. The lead man, Andrew, said he has twenty years with the company. He was very informative and available for any questions. Working with him was Sean, still learning the ropes, but apparently eager to do so. They were considerate not to spill dirty water on the carpet, laying drop cloths to/from the entrance. We have heard that Lowe prices are somewhat higher, but you get what you pay for.Service: Water heater installation
