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February 2024 by FRANK DART
Windshield was filthy dirty. Hadn’t been cleaned in a long time. Also a smudge in a large circle where someone previously put a suction cup to hold a gps.
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February 2024 by Henry Mow
Excellent rental location. Friendly, generous employees, and I appreciate the great deals. THANKS!
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January 2024 by Elisabeth Ellis
Good service.
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January 2024 by Sheila Shidnia
Easy, breezy from start to finish.
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January 2024 by Amanda Merritt
Friendly, professional service, spotlessly clean cars, careful attention to each customer. We rent frequently and wouldn't go anywhere else.
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December 2023 by Abdul Quddus
Excellent vehicle and easy interactions with rental personnel.
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December 2023 by Barbara Perez
The staff was very very pleasant despite the issue we had with our credit card. There has to be a better more stringent way to regulate and control the amount of hold the car rental businesses are tacking on to your credit card when you rent a car! It is outrageous and unjustifiable.
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December 2023 by Southern Rock Adventures
Staff was excellent as always!! Very professional and my rental vehicle was clean and comfortable. Thank you!!
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November 2023 by Julia Hagadorn
Never have I felt worse about a car rental experience in my life. I called the phone number on google listing to make sure they had cars available and made a reservation. The representative said they did. While I was just arriving I got a missed call- they were going to let me know there was nothing available. Ok fair enough. Try to think of it from your customers point of view. At this point I am frustrated because I already had to drag 2 children out on a shuttle to get here. I was asking about why they would make reservations if nothing was available… the manager I assume (older man) got nasty real quick. They then proceeded to ignore me and do absolutely nothing to help in the situation. No help trying to help me find a ride or anything. I had to stand out by the overflowing trash can outside in tears with my children to try to find some way home.
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November 2023 by Howard Moran
The agents are very helpful in getting the right vehicle for me at the right price. They are very courteous and polite. Keep up the good work.
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November 2023 by Maya Tyler
I've rented through this location several times. The staff is courteous and professional, and vehicles are very well-maintained.Most recently, a week ago, I had to rent a car on (queue the menacing music) Friday the 13th. Everything that could go wrong was going wrong, and it was closing in on 5pm. Dan was such a professional and stuck with it, until we were able to drive off (which I'm sure he too was thankful for).The car was impeccable and performed great.
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October 2023 by Lauren B
I have to compliment the staff at this location- while traveling for work I got a flat tire and was able to make it here because it was less than a mile from where it happened. Dan was extremely kind and helpful in getting me an appt less than a mile from them to get a new tire the same day and evening for my rental. It was close to their closing time and I just really appreciated the kindness shown when I was dealing with a far from fun situation.
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September 2023 by Katrina Colleton
The easiest transaction I have had in years. Thank you so much, no problems, no issues, and the customer service is wonderful.
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September 2023 by Dan Lynn
I’ve rented from these folks in Kingston for 3 years in a row and their service is excellent.I had a problem with a car last year and they had a replacement car ready for me the same day. This year they went above and beyond and solved a logistical challenge for me dropping the car off. Their cars are in great shape. The last one only had 600 miles on it!I’ll be renting from them many more times!
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September 2023 by roylenek
I've recently returned cars to and also rented from the Kingston, NY location. The service has been outstanding - very responsive; explain things clearly; friendly, professional staff. On weekdays they offer pickup to/from nearby Amtrak station in Rhinecliff.
