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February 2024 by Elsa J.
I have never waited less than 15 minutes in line at the pharmacy and I'm currently on hold for 45 minutes. I think they have staffing issues. Pay people more and you won't have staffing issues!
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February 2024 by Billy Dirtbag
Great dumpster. Jump in that trash
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January 2024 by Charlene LaDay-Hill
Love The Rewards / Digital Coupons Program . I save a lot of money shopping at CVS which is good especially with inflation.
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January 2024 by W B
The pharmacy never answers the phone! Do you have a phone? That's very strange for a pharmacy that gives medicine to people to not have any way to communicate with them. It's really not nice. There are 4 ppl from what I have seen going there physically so why is no one answering the phone?
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December 2023 by Melissa Bayetis
The staff are great. It is obvious that they are understaffed and overworked. The system is garbage. Any time I call I wait for at least a half an hour. The app is not always accurate and can only tell you basic information. My medications get returned if I’m not there to pick them up in time, but I don’t get notified that they are being returned. Many times my availability to pick up medications are brief breaks during their busiest times. Their hours are cut way back and now closed Sundays. CVS is no longer helpful, efficient, or convenient in any way. I will be switching.
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December 2023 by Stoic Heart & Mind
Pharmacy used to be normal, Im not sure what the heck is going on bit they simply cannot dispense your meds properly and on time not to mention they are closed when people can actually go pick up their meds. I recommend changing pharmacies to wherever else, this one sucks
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December 2023 by Eileen peppers
They should have "0" stars. how the hell is a pharmacy closed for three days. I understand being close on Thanksgiving. But the day after Thanksgiving and then this Saturday after that this is unacceptable. So people are just supposed to go without their medication’s.? There is nowhere that I seen. It stated that they would be closed for three days for the holidays. First of all Black Friday is not a stinking holiday exclamation exclamation
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November 2023 by Lauren B
Can’t speak to other people’s experience, but legit the store was really nice and tidy, in a convenient location, and on a really wild, busy Friday like today, the pharmacy staff were working so hard to accommodate everyone, I didn’t see anyone there not *doing* something. In addition, they were just very sweet and genuine.I was able to have my prescription successfully transferred from another store the same day and ready to go at an earlier date than I could have reasonably hoped for.For now, just gotta plan ahead if you can and go with the flow because people are just trying to do their best in life with what they’ve got, as I seriously highly doubt the folk working there deliberately hatched a plot to make everyone else’s life worse and inefficient. If it goes easier for the workers, it stands to reason it goes easier for the customers and vice versa.(If you’ve noticed changes in service recently, perhaps the issue stems from a common one that I’ve frustratingly encountered at times, and that is at an organizational level).
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November 2023 by Justin Cox
Used to be somewhat quick in and out for the pharmacy, but something in the last two months changed. Multiple 30+ min waits in line, multiple issues from others in line with medication availability and processing. The DMV at its worst was a more pleasant experience than what this place has become.
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November 2023 by Danica A.
Utterly intolerable. The situation is complex, however. Much like Walgreens and other big box pharmacies, the staff are egregiously overworked and poorly compensated for their expertise. This leads to plummeting employee satisfaction which in turn creates a startlingly abysmal customer experience. I needn't elaborate on the latter since any of you who frequent this type of pharmacy are well aware of the long lines, mix ups, and sharp-tongued staff. Again, the employees are actually probably very nice people -- they're simply waaay overworked and poorly compensated. After spending all the tuition money and time to get a Pharm.D. why would anyone elect to work in a corporate warehouse? Kind of sad, really. The problem is the paucity of independent family-owned pharmacies. These are where I go and the experience is shockingly better.
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October 2023 by Alex Brown
Script stuck at processing for over a week. Can’t get through on phone to understand why the delay. Will wait on hold and eventually get disconnected. Pharmacy hours grossly reduced. Went on Saturday hoping to resolve in person and they aren’t even open anymore on a Saturday! Abysmal. Wish my employer would let me go to Nekos-Dedericks Pharmacy which is so good. If you have a choice, go there! And steer clear of CVS.
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October 2023 by Trevor N.
Waited 45 mins in drive through for a prescription called in at 10:00am. Was told they would expedite my order and to pick up in 15 minutes. Came back fifteen minutes later and they told me the store was closing at 7 and i could not get my prescription. I showed them my phone time at 6:55 and they said they wouldnt have time. No prescription for my 2 yr old until sunday
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October 2023 by Charles J.
Slowest phamacy ever. One person working. Two speeds. Slow and stop. But I will say this location is better than Woodstock. Edit. It is as bad as Woodstock. What an unorganized and indifferent staff. Rude and dismissive
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October 2023 by RL KL
Closed on a Saturday and my husband was discharged from hip replacement surgery. Couldn’t get scripts until next day and still had to wait an hour plus to get through the line. Very poor service and quality customer service.
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October 2023 by Charlie Sztyk
Prescription put in on 9/25/23. Went 9/29/23 to pick up. Waited in line for 20/30 minutes. Not ready. Said it would “expedited” and ready in an hour. Went back 9/30/23. Waited in line for another 30 minutes. Wasn’t ready. They told me they never expedited it. They told me now it is being “expedited” to be ready in an hour. Staff properly or bust.