About Best Western Plus Kingston Hotel and Conference Center
The Best Western Plus Kingston Hotel and Conference Center receives mixed reviews from guests. Many highlight the excellent and amazing staff, noting stellar service, especially from the catering and sales teams for events. The hotel is considered great for kids, featuring a pool, arcade, and game room. Several guests found the rooms to be very clean and the breakfast good. The pool and other areas are described as easily accessible. However, some significant criticisms are noted. One guest reported the pool area as completely nasty, with a severe amount of rust and algae, describing the pool itself as dirty. Service was called very terrible and rude in this instance, with issues regarding payment and incidentals causing inconvenience. The building itself can be a bit confusing, with dark hallways and elevators that are hard to identify. While some feel the hotel could use some upgrades, cleanliness is frequently praised. Experiences vary, with some guests having a perfect stay and others encountering crappy service and maintenance problems.
I just wanted to say how amazing the staff was during our stay!!! Love the pool and arcade area. came here to celebrate my daughters birthday & it was 👌 perfect. Sure it could use some upgrades but it was CLEAN & thats important.
July 2025
Great hotel - close to Woodstock and Kingston attractions. Great staff and clean, quiet, comfortable rooms.
June 2025
Amazing place. Loved the stay, loved the room, and the attention from the beginning. The pool and other areas can be easily and readily accessible.
