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April 2024 by Bryan Kasenic
SCAM ALERT! SCAM ALERT! SCAM ALERT! I went to Aspen Dental for a standard check-up / cleaning. I got my x-rays and was examined by a dentist who told me I had no cavities and everything looked good. He said there was some very minor bone loss, but nothing to sound the alarm about. He told me I just needed to keep coming in every 6 months for a cleaning and I should be fine. THEN, he turned me over to his hygienist. She checked the depth of the pockets around my teeth, which she mostly measured as 3-4mm, with a couple 5mm thrown in. I was then taken to the payment desk to review my suggested treatment plan. Well, I nearly fell out of my chair when I was told that due to the deep pockets around my teeth, I needed a $2450 scaling and root planing procedure, totally not covered by my insurance. I asked for a standard cleaning that would be covered in the meantime, as there was no way I could afford $2450 right now, and was refused that service. They then pushed their financing plan, which is very predatory with high interest rates, multiple times. I walked out. You can ALWAYS walk out when things don't feel right.If you do some simple googling (as I should have before my appointment), you will see Aspen Dental is owned by private equity whose job is to maximize profit, not care for patients. They're under investigation for their deceptive practices which is easily searchable online.The very next day I went to Kingston Dental, right across the street from Aspen. And what do you know, they measured the pockets around my teeth as 2-3mm across the board, which is perfectly healthy and requires no deep cleaning whatsoever. They gave me the standard cleaning and a clean bill of dental health that same day. I showed them the estimate from Aspen and they were literally laughing out loud. The dentist made a copy of it so he could show everyone in the office what NOT to do. He praised my scam detection and asked me if I'd accompany him to his mechanic. He told me to go on a vacation and enjoy myself with the $2450 I would have spent at Aspen Dental.Aspen Dental is predatory and corporate and should be avoided at all costs.
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March 2024 by M Bentley
Staff was so so pleasant & kind! They deserve a 5 star.
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March 2024 by KEITH Kreider
My experience was nice, and they got me in very quickly which told me that they were on it
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March 2024 by Alex D
BEWARE OF HIGHLY PREDATORY BUSINESS PRACTICES. I called to ask about getting a cleaning out-of-pocket. I was quoted 127, and told I would get the cleaning after xrays and an exam. After the exam, I was told I had some pocketing in the gums and they would only clean my teeth after a scaling and root planing procedure which would cost $2000. A review from two months ago states that the woman was quoted $850 for the same procedure. Did the price go up that much or are they simply quoting people based on how they look? This practice embodies the absolute worst of the modern American dental system. Aspen Dental is the embodiment of mercenary medicine and is responsible for hurting the most vulnerable members of society, the poor and unisured. PLEASE BOYCOTT THIS PRACTICE AT ALL LOCATIONS.
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March 2024 by James Burns
They most delightful staff and great experience for me I’m getting upper and lower denture and can’t wait for my next visit kudos to the complete spend dental staff
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March 2024 by Lisa Hurn
Aspen of Kingston was very good. I got in on time, and everyone was pleasant and very friendly. I would recommend Aspen. .
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March 2024 by Jean Stoddard
Everyone was very nice and helpful and answered my question
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March 2024 by Don Gordon
I'm not sure how many visits to Aspen Dental I've had but i was pleased to be seen by a dentist today. This was a rare experience.
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March 2024 by heidi hoefinger
The dentist was great. But I nearly fell off my chair when they quoted me $2000 for a cleaning!
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March 2024 by Scott Myers
A very nice experience, very professional, in and out very fast, very pleased with answers overall I gave them a five star rating
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March 2024 by Betsy Jacaruso
Staff and doctors have been great to work with
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March 2024 by kylie kershaw
Literally have been having tooth pain from 2 broken teeth since December. I held off on getting it fixed because I was worried my dental coverage wouldn’t cover it. Which it did not cover bcuz my oral surgeon is out of network but so far he is the only oral surgeon I have truly had amazing results from. The aspen Dental team worked with me to get financing options with payments I could actually afford. They then set up my appointment and kept me up to date if any changes were to occur. I went in and saw the oral surgeon today, his techs were amazing. He was amazing. They were kind and asked questions. They gave me twilight sedation due to my severe anxiety with dental work. I woke up alittle groggy, very (and I mean very) little discomfort. They walked me to my car. I laid in bed all day and as of now at 11:45 pm I’m having little to no pain in my mouth for the first time in months. Clear post op instructions. Meds for pain as needed. Thank you Aspen Dental of Kingston and the oral surgeon for finally making me feel comfortable.
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March 2024 by Jacob Montalbano
Got examined and a tooth pulled. Conveniently well informed by the staff. Processes performed about as efficiently as I can imagine they could be. Pleasant attitudes, good information, good work.
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March 2024 by John Bunge
Kind, professional and ahead of schedule
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March 2024 by Ashley Girard
Very friendly and helpful.
