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February 2024 by Karen Van Valkenburgh
I have been dealing with AAA Fuel for almost 4 years. They have always done right by me, and have always been fair with their prices. I highly recommend them.
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February 2024 by Edward Henny
Hazardous drivers early morning high beams
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November 2023 by Michelle Berkey
Editing this review from a one star to Five Star because I'm so so very pleased with how things were handled this morning. At approximately 7:50 a.m. I received a call from Vicky one of the owners at AAA. She had received my email and advised that I would be having a service call at 10:00 a.m. she also apologized for how their call center had handled my call last night. At 9:30 a.m. John, the same gentleman who cleaned my furnace yesterday, arrived. He also bled the line for air leaks and the furnace still kicked off. He then began troubleshooting and upon looking at the CAD cell (electronic eye) determined by its discoloration that it may be bad. Upon replacing it, and staying to make for the furnace stayed on, shut off and turned on again, he left. Thank you AAA Fuel & Services, repairman John and owner Vicky for resolving this issue so quickly.I'm very disappointed with Aaa Fuel & Services Inc right now. I've sent a private message on their website and email, detailing my issue. I hope they do the right thing tomorrow morning so I can edit this poor review.
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September 2023 by Rachel O
This company is amazing, I have used them a few times for issues with my boiler (that eventually needed to be replaced). After a bad experience with JSP...who came over and tried to tell me I needed 25k worth of work done immediately when I really just needed to turn on a single valve-AAA was such a pleasant surprise. They were honest and priced fair. They told me what needed to be done and what could wait, were extremely knowledgeable about plumbing and heating and presented different options. Customer service was excellent, they even sent someone after hours to help with a water filter issue that wasn't related to the repair they did. It's hard to find people like this nowadays!! They really care about their customers and the quality of their work
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July 2023 by Sue Bard
I've been a customer for many years. The previous owner went out of his way to provide terrific service. I'm looking forward to working with Matt
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May 2023 by Ken G.
I called with a major issue first thing in the morning and by early afternoon they were here and found, then fixed the problem. #Good Service
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January 2023 by Sandy J.
Oh. Where to start? Here's what I'm thinking. Suffice it to say that it may be worth to read all the 1-star reviews previously left for this company by many before me. Meh.
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November 2022 by Mark Bailey Capalbo
AAA Fuel changed hands a couple months ago. With that said, usually it will take a new outfit a little bit to get in a rhythm and on their feet.I was happy to hear about the purchase by new owners because the previous were horrible. The woman who always answered their phones LITERALLY yelled at me several times. Just treated people like ACTUAL trash.It's been about 4ish/5 months now and I'm still waiting for things to get better.They won't cap oil prices for valued customers, claiming the volatile oil market, but Kostco, Bontini and others will. The phone etiquette is still not great but that's just the world we live in now.They also are the only outfit that hanf writes their tickets. No digital printouts so who knows what you're really getting.I had an issue with the furnace, installed in 2017. It took the new owner and 3 other technicians to SEPARATELY try and diagnose the issue with the latest 5th one (who also did our scheduled cleaning) to appropriately fix the issue.Not sold on staying with them past this winter
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March 2022 by Steven Dock
What a bunch of scam artists. Their prices are ridiculous and they personally threatened me because I raised an issue and then threatened to call all other oil companies to ensure I never get oil again from anyone.
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February 2022 by stevepitt2
I have found them to be fair, honest and reliable. I continue to do business with them now.
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February 2022 by Steven D
I was threatened by the owner physically among other ways for reporting that they filled the wrong tank. I would never use this company and planning to press charges.
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January 2022 by Julia Ann Marie Clark Aka Babygurl
This Gas Company Is Great They Show Up Right On Time If Not At Least A Day Late Witch Isn't Their Fault Due Too This Pandemic. Other Then Their Pretty Decent And People Are Nicely Friendly
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June 2021 by Mark R.
The team at AAA Fuel & Service has been wonderful. They deliver my fuel on time and always at a great price compared to other local fuel oil companies. They have cleaned my unit and I never have any problems with it. Recently I had an installation done. Mike gave me a fair price and it was completed in a timely fashion with no issues at all. I highly recommend them and thank them for great service.
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May 2021 by Michael Wassell
The service representatives that worked on our HVAC unit were very professional and knowledgeable. I had a technically challenging issue that others had looked at and declined to address. I only wish that I had come across this company sooner!
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May 2021 by Valerie Reiff
Thank you to Kim at the office and John the furnace whisper AAA has been my oil service since moving here from New Rochelle in 2007. Always attentive. The best people to deal with
