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“Customer service is always a 10/10. Willing to go above and beyond for all customers. I wouldn’t go anywhere else I highly recommend going to this locally family owned business.”
“Hands down the BEST vintage/oddities shop in Buffalo! The staff is absolutely amazing and we love checking out the local records and artwork. Also one of the best places for live entertainment in the area as well. Can’t recommend this place enough!”
“Pick up App @ 11:30 am on Thursday but accepted me on Wed @ 9 am, after I called to see if it was possible they take me sooner also understanding sometimes they can't & I'm very thankful they did, Also confirmed that 12"9 - Overpass/Bridge on (Clinton St & New Babcock st) is A-Okay for 13"6 trucks !! City should change the sign. Friendly workers & fast loading paperwork & out by 9:30 am, Wish all shipper/reciever were like this I'd always want to come back, Thanks again! Keep it up ???”
“Long, long overdue rating. Sebastian at this location absolutely 100% saved my bacon....He literally saved me from having to drive back to Syracuse for 2 days AND THEN BACK TO AMHERST! I'd give 10 stars if I could. If you are anywhere near this location, USE IT...you will not be disappointed.”
“My Peloton bike was delivered and set up by RXO. The gentleman that set it up were friendly and helpful. The delivery was on time and I received notifications and confirmations at every step. An awesome experience from start to finish.”
“I've been using CBI for years. It's fantastic, has great staff, accepts shipping from all major postal services, and has good prices. There is also an entire outlet inside of unclaimed merchandise.”
“This store is literally the best in the area and possibly the country! They were incredibly helpful with my cross country move! I would give each employee 10 stars if I could! Thank you for being so helpful, professional and always kind no matter how busy you were!”
“I am a University at Buffalo student who recently visited the UPS Store near the campus. I encountered challenges with my return label QR code. A team member, whose name I unfortunately cannot recall, provided exceptional assistance. He not only addressed my concerns but also assured me that my issue would be resolved. I appreciate the professionalism and support extended during my visit.”
“Brad was absolutely outstanding, he helped me ship out and return to amazon. He was very nice and respectful as well as polite!! Amazing customer service I will definitely be coming to this store again!!!”
“Joshua arrived on time. Did a thorough job along with a few extras. Worked diligently on some very tough gutters. Very professional and polite. Easy to do business with. Plan to use again. Highly recommend. Thanks!”
“I use the store a lot & everytime I have dealt with the associates it the store I'm always greeted with a smile on there face & they help me with any question I might have or help solve a problem I might have...They are great to work with...”
“Good service at this Elmwood location..
But the Harlem Rd location, 3842 harlam..is lousy.
Never opens on time and the little black fellow stinks”
“We visited this store on 6/28 at approximately 1:10 PM. We were immediately helped by this tall gentleman with glasses as we entered the store. He was very helpful and polite. First time coming here and will definitely be my first option the next time when needed. Thank you”
“One of the best and most organized and friendly FedEx stores I have ever been to. Shoutout to Tashaun who was extremely helpful in my process of picking my package.”
“Very nice and friendly Post Office with friendly people working. I find the location very convenient in the heart of Kenmore. I bring my elderly relatives to get mail and supplies and they all look forward to going here. Good Job.”
“I stopped by shipping HQ shortly after Hannah did in the other review the same day for a fingerprint appointment and that same main guy was very nice and helpful! 10/10”
“We are an older couple and had to bring in a 44 lb packagefor shipping today 3pm on June 6 2023. The two folks behind the counter were the absolute best. They helped us get the package in and took care of us in the most friendly, courteous and professional manner. They Rock!”
“Charge and his father are great. I've been doing business with these folks for 10 plus years. They always go the extra mile and have pushed my business to succeed. Highly recommend them; I go out of my way to bring my business to this store.”
“Best, friendly staff in the area. Idk if the people who deliver actually work directly out of the local offices, like it appears everyone here believes, but if that's the case, they should occasionally review their carriers- random.check ups, etc.My carrier on Mitchell Pl gives me Cleveland Ave mail frequently, and he doesn't always give me, my mail. I have informed delivery and I don't always get what I'm supposed to get. But at least 2x a month Im guaranteed to get Cleveland Ave mail.However, the staff at the counter are always nice, and I have never had a single problem at this location”
“You couldn't ask for a better team. They handle quite a bit that really should be researched by the customer prior to stopping in. Dealing with the public is a job in itself let alone handling multiple, difficult questions with a rush of people all coming in at once. They're staffed essentially on a shoe string budget so we want to try and make their job easier because we certainly need them. Tips: Try the USPS web site for passport Q&A. Tracking info - go to the USPS web site for simple tracking assistance. Missing, late or damaged mail & packages - go to the USPS web site as they have a plethora of info to help assist you. Lastly, make sure your item is properly packaged / sealed for safe arrival as they cannot pack / tape loose boxes on site due to how busy it can be during the day. The office may seem slow one minute but two minutes later they could have ten people in line. They do have some packing materials on site for you to purchase and pack independently in the back area. Help them help you – Jerry Maguire :)”
“I put an order in on Tuesday. They told me it'll be ready Thursday. Wait all day Thursday. I call them now. They saying the next day and didn't call me and tell me nothing different but they made it up when I picked it up. The next day on the Friday was very helpful because I had a hard time fitting it in my car and they made a way to fit it in my car”
“Candice helped me with my printing and shipping needs! She was so kind and patience with me from the moment I walked inside the store! I had a great experience here.”
“Justin really took the time to help me out & go out of his way to make sure all my paperwork was in perfect form. I really appreciate this kind of customer service! He really went above and beyond like no other”
“I have been to a number of post offices in my life time, this is one of the best. The customer service at this post office is amazing. Anyone who feels otherwise probably started their experience with a bad attitude to begin with.All the negative reviews of the past year can easily be attributed to the Trump Administration and DeJoy.”
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“I’ll say for the most part staff have been nice, on occasion I’ve had a young lady not friendly at all. It is difficult when it’s busy and only one staff member juggling not only customers but deliveries coming in or going out.”