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September 2024 by Jennifer Milliken
It was great
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September 2024 by Elaine Diebold
John my service rep, very friendly, knowledgeable, informative
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September 2024 by neck power
Jeff Wasik and his assistant were great. My family has leased many cars from him/Paddock. We get good deals and they don't take up too much of my time. The service dept. is very good, also.
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September 2024 by Peter Gottler
I will not be returning to your dealership - thank you for the excellent oil change!
Am a bit put off by the 3% credit card fee being passed on - am sure this has historically been buried in the pricing - also that my receipt does not reflect this 3% fee that is now added revenue for your dealership.
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September 2024 by jen genco
First time customers, and very pleased! Ron Z was our salesman, and he was no nonsense, and got us in the exact car we wanted. It was the last day of their big sale, so it was hectic, but smoothest transaction, and everyone there was friendly and knowledgeable. Thank you!
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September 2024 by Judy Michael
As usual, I got wonderful service. John Carapetyan was my contact. I have complete confidence in dealing with John. He is very professional and pleasant to work with and I trust his judgement completely.
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September 2024 by Ange Szabo
Russel is my favorite person to work with !
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September 2024 by Alisia Allen
It was an amazing experience. From scheduling the appointment, the morning text from Russell letting me know he was taking care of anything and that I could contact him at any time, the fast work, to the pick up with everyone being so very nice and personable! Overall, it was a wonderful experience and I will 100% be going back to Paddock in Kenmore from now on!
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September 2024 by victoria mueller
EVERYONE at this dealership is A+ in customer service!!! They listen, research, and follow up with positive, helpful and engaging conversation. I am a long time 'car purchaser' ... so I know the industry. Paddock is truly a gem! I always wanted to communicate with them, knowing they would respect my 'car wishes' and do their utmost to ensure my satisfaction (unlike other WNY dealerships). Duane's team - Tony M., Tony C., and Caroline - the 'gold standard' of professionalism, 'electric-savviness', and overall friendliness, catering to my every question, wishlist, and timeframe. My first car was a Chevy Impala, '77 and now, 40 yrs later, the EV Equniox 'wins the day'! Call them now for your next car! Thank you, Paddock Chevrolet.
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September 2024 by Jill Shaver
Bob was friendly and knowledgeable and provided excellent customer service. Bob and Frank were able to work within my budget. Joe and Joshua were informative with the financial and paperwork. Overall awesome experience!
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September 2024 by Sandra Toth
You convinced me that this was a deal. You were listening to me and did things the way I wanted it.
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September 2024 by Joseph Mrowczynski
Tech explained what needs to be done , told me how they would do it , and what to expect
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September 2024 by Timothy Quigley
Informed Sales Team member what I wanted and the price point I was looking at and the deal was completed with minimal back and forth
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August 2024 by Samantha Grimmer
I had the pleasure of meeting Will Jefferson today. He took the time to listen to all my needs and made sure to find a vehicle to check them all off. He took care of everything from making sure I had the Kelly Blue Book to switching over all my information. 10 out of 10. Go see Will.
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August 2024 by William Kieser
David was excellent. This service call was fast, pleasent, and professional. I cannot say the same for last two experiences with other service personnel who ignored me. When I came to pick up my car.
