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September 2023 by Frank Malecki
Teller amazingly friendly & funny, even though I miscommunicated my transaction request.
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September 2022 by Anthony Battaglia
The ATM never works right go to the keybank on Delaware Ave and Hertel ave never had a problem taken or putting money into the account
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September 2022 by Taylor Bork
Terrible. Never should have switched to this bank
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June 2022 by Ariel Castricone
Google said it was open they close at four pm
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February 2022 by Kerri Edwards
Bank teller, Tina is amazing!!! Always makes ya smile when you walk in. Such Great Service.
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December 2021 by Alexander “TheGreat” Hamilton
This is the best Key Bank branch I've been too. The tellers are so kind, knowledgeable, respectful, and most of all, non bias. I made sure to make it my home branch.
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October 2021 by Alexander The Great
This is the best Key Bank branch I've been too. The tellers are so kind, knowledgeable, respectful, and most of all, non bias. I made sure to make it my home branch.
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October 2021 by T.A. Ball
I like this branch, the people act like people. They don't rush you, questions are answered with professional courtesy and they are friendly. These are attributes quickly fading in today's society. So, when I encounter polite, professional, friendly people, I appreciate it!?
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July 2021 by Doris M.
This KeyBank is ok. Not too much different from all the other ones. The one big problem that this location has though, is there is no indoor ATM ! A person , on foot, has to walk to the very back of the bank, and use the ATM, in the dark, where all the cars get to use it at the drive thru. I think that is ridiculous & dangerous. The "Teller" seemed ok, I've had friendlier. This is definitely not the bank I will continue to go to, even if it's closest to where I live. I don't even know if they do drive thru transactions? It didn't look like it, but I couldn't tell for sure.
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July 2021 by Moses Gonzalez
Thank you , Deborah you made my day ❤ . Can't wait to bump in to you ?
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February 2020 by Alex C
Staff was very friendly and knowledgeable. They helped me set up my auto loan payments and process my first payment to help me avoid any late fees.
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August 2019 by Fox E.
The key to this bank is that you don't open an account here. Just kidding. (Low "Key" not kidding). The reason I don't give this place a good rating is because even though they're friendly enough, I was so angry from my experience at M&T down the road that I came in here to ask if they can give me a bank account with no fees and no weird bullsh** charges if I don't use the account very often... And basically what I got from this is that, maybe, just maybe, they would do things in a less shady manner than M&T - but they weren't very convincing, so while they were friendly, by the time I talked to them at length I realized that just like M&T they have their hidden charges and odd fees and I guess all the banks are doing it now - so I decided not to switch.
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May 2019 by Lisa Churchill
I prefer this location.
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November 2018 by albert zamorski
This Key Bank location is GREAT ! The staff is always pleasant and courteous. Thank you to all that work at this branch for making my banking with you a real pleasure.