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June 2023 by Mr. Millennium II E.
very bad customer service not trying to help me was waiting for almost 30 minutes and she called me to help me and she took my info and she said go wait she will take another customer who had appointments and she left me hanging with out help for almost hour that was bad experience with me in this bank I love citizens bank I been with them and still with them for almost 20 years
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August 2021 by Google user
Basic drive up and go in ATM, not a drive through. Clean and safe, on a well populated and driven road so you feel safe going in after dark.
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July 2021 by Brittany Snyder
Basic drive up and go in ATM, not a drive through. Clean and safe, on a well populated and driven road so you feel safe going in after dark.
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April 2021 by GOD SILLAH
Extremely disappointed that you do not post the hours of operation on Google maps, or have them on the 1-844 number. Very very very poor customer service. I think I'm looking for a new bank if Bank Of America can't get simplistic right.
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February 2021 by Rick R.
Today I used my credit card at 2 gas stations and both places my credit card was declined. I went back to the bank after the first one was declined and she looked up my account and said there doesn't seem to be any problem try another gas station. So I went to another one and it was declined again I went right back to the bank and she called the headquarters, and it was declined because I owed $1.50 on my balance which by the way I paid in cash when I first went there. I wasted a lot of time and gasoline going back and forth to the bank to get this straightened out. That really got me upset over a measly dollar fifty, they should pay me back what I burned up in gasoline going back and forth!
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June 2019 by Amy L.
The girls here are friendly and super sweet. I've made online purchases of foreign currency in the past. They're pretty good about contacting me when it's arrived,for pick up. They usually have at least two tellers available. To use the ATMs, you need to swipe your debit card for access. They have a wide variety of bills available if you prefer your withdrawals in certain amounts (I. E. 20s, 50s, 100s). I've never tried using their drive through so I can't comment on that!
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December 2018 by Jessie M.
Is it weird that I actually enjoy going to the bank when I go here? Every employee I've worked with has been very helpful and friendly, even taking the time to remember my name despite the fact that I only have to go to the bank a few times per year.
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March 2015 by William Best
Near where I work, but there is not drive through ATM as far as I could tell.
