“Katonah postmaster was terrific, I had an issue trying to forward a business address as we moved. Online service was not helpful and she walked me through it and within 10 days or so the business mail started to get delivered, she was patient and so helpful!”
8AM - 6PM
960 US-6, Mahopac“I’ve been going to this location for the last few years. I’ve never had an issue and never have had to wait more than a few minutes when it’s busy. Staff members are knowledgeable and have always courteous.”
“Very nice clean place, guy that took care of me is friendly and works fast. Jack of all trades, you can send FedEx, UPS here, he gave me options for both to get the best shipping rate. Great experience!”
8:30AM - 6:30PM
108 The Ln, Somers“The UPS Store in Somers are among the best. They take care of you and know you by name. They bring a sense of friendliness and community to their atmosphere. They are always there to help no matter what.”
8AM - 6PM
980 Broadway, Thornwood“This store has been an essential part of my business for 7+ years now. They are very accommodating to my package pickup/drop off needs. Always treated like family when I walk through the door. Thank you and looking forward to many more years of business together.”
9AM - 9PM
350 N Bedford Rd, Mt Kisco“Great service at the Mt. Kisco Staples location. The staff that helped me was very knowledgeable and she also took her time to
share the rewards program and walked me through the process.
Great rewards program, I immediately saved $30 on my purchases.”
“Just had an awesome customer experience here. I was carrying in boxes so Jaiden came out to meet me at the door and help me get in. He was then extremely polite and quickly walked me through my shipment. Great service. Thanks, Jaiden!”
“Excellent Customer Service, Always! Best Post Office in. All of Westchester and Putnam County, also the best in NYC! Been coming here for yrs. Valerie makes the Post Office. She’s the only one left. Even when there are crass,rough around the edges Supervisors, Valerie knows how to navigate it so we are valued and treated with honor ,decency and integrity.”
“I do a lot of eBay/Amazon shipping and have to send some odd shaped boxes, but Josh is extremely polite and helpful every time I go in there. Definitely will continue to use this place as my go-to shipping center”
8AM - 1PM 2:30 - 5PM
8 Front St, Croton Falls“Those that are giving bad reviews to Anthony and the Croton Falls Post Office need a reality check. I guess you people in the 'burbs need a lot of hand holding. Go to NYC or even Yonkers post office and see what really poor service is about. People who think they shouldn't have to wait in line, need no appointment for a passport , cheat on the weight of the items they use a pre-paid label with or become consumed with someone's soup order need psychiatric care. Most of us hard working individuals have more to do with our time and value someone who is proficient, efficient and in my case open the PO on time!!! Get a grip people. Anthony is exceptional, conscientious and cares about his job. Need to clone this guy!!!”
9AM - 5PM
1077 Pleasantville Rd, Briarcliff Manor“The person at the counter, Dona, was so nice! It was so quick and easy, and made it much easier to get to the all the other places I needed to get to ON TIME! She answered my questions, and was patient and polite.”
“Winifee is the best and most beautiful Lady with the best service.This is my first time here to buy a money order,I don’t understand because I paid a parking ticket for the first time,But she has put in 150/100 effort in customer service,If there are 10 stars , I will give them.”
11AM - 1:55PM 3 - 6PM
1785 Front St, Yorktown“It does what it’s suppose to do. Although they are accommodating, communication between UPS Corp, night shift customer service and security could improve. The open customer service hours are acceptable and they were expected courteous, my package was large & a simple off to load into my car would have gone a long way. They do offer their hand truck as a courtesy.”
“Prompt attention to delivery problem by super Supervisor and delivery route carrier, Mr. Z.B. Occasional problem caused by similar address on their large route. Patient and professional response and thankful for follow up call to confirm package was found and delivered.”
8AM - 6PM
487 E Main St, Mt Kisco“So happy to report that the experience at the Mount Kisco UPS location is 5 STAR (or more if I could)!! Rachel and her team go above and beyond for their customers. It is a pleasure to do business at this store!”
“I absolutely love this post office. Is the line long at times? Yes. Can the service seem slow (only one register open with lobby full of 10 patrons) at times? Of course. Let me tell you the staff makes these mishaps seem like nothing to complain about. Julie( who has retired now for about 2 yrs.), Theresan, Dan and even the new gentleman are all so kind and sociable. When I walked in there about a month after having my baby Thersean said "wait a minute I haven't seen you in a while". What a great feeling. Love love love the staff.”
8:30AM - 4:30PM
822 Commerce St, Thornwood“Got my daughters passport, I travelled here all the way from Brooklyn and I must say the lady who processed the passport application was extremely helpful and kind.”
10AM - 5PM
2020 Maple Hill St, Yorktown Heights“I truly love how nice and respectful ALL staffs are! They’re always doing their best to help everyone, from the supervisor going out to help customer to use the machine, to every staff being friendly and always smiling. I truly appreciate everything you all do.”
“Katonah Shipping is a great local business with great owners and employees. I’ve been using their services for two years now and they are always helpful, welcoming and greet me with a smile. Recently, I had a very complicated return to make that involved 10 extremely large, heavy packages - not only did they make me feel like I was welcome in their store, they actively helped me solve the problem with my return, load my truck, repackage materials and coordinate the shipping labels. Even on a busy Friday with other patrons in and out of the store, they made sure solving my shipment was a priority for them. They approached the situation with empathy and experience. I really appreciated the help and it made for a great start to the weekend. Thanks Katonah Shipping!”