-
September 2023 by Dorothée Caulfield
Sorry helpful and easy transaction.
-
January 2023 by Alison Minton
Horrible customer service. You would think they were giving us their money instead of our own from the way they act. They always have a problem.
-
April 2022 by John Flynn
I have been with chase in business & personal Acct’sOver 35+ years and have found ONLY DEDICATEDBANK Employees working the platforms.The tellers especially in Katonah & Clifton park New York are/ were outstanding
-
June 2021 by Dom LaPenna
My friend Chengmei was assisted by Jim Babakurban at this Chase branch. He worked very hard to help find a solution in a difficult situation. Even though Chase closed my account for no reason, Jim helped recover my money after much frustration. I am grateful to see an employee who truly cares.
-
June 2020 by Linda Forman
I love this branch! The tellers and employees know me personally and are very nice and helpful. I appreciate their professionalism and love that I am greeted on a personal level, not having to throw myID at them each time! I even got a phone call to inquire as to our well-being during this pandemic and to notify us of new banking hours. Thank you, Katonah branch!
-
June 2020 by Alvaro Giron
Got to the drive through window 10 minutes before closing and the teller shuts the lights right in front of me and not helps me out. Very disappointed with this branch
-
February 2020 by Camilly C.
Don't know if yelp allows for reviews of banks, contacted Chase Escalations Department for report of poor account handling , and literally making me sit in an employee cubicle and use their employee line of the katonah branch to call 1800 to fix THEIR ERROR. Watched employee speak rudely to other customer also having issues. Don't know where else to turn about poor experience overall don't do your banking here if you want something done right... be smart with YOUR MONEY. Had manager call to make excuses for employees poor behaviors, don't make excuses DO THE JOB PROPERLY.
-
June 2019 by Kanat M.
This is a great branch. Customer service was great, they took care of me right away and a walked out with all my stuff done.
-
April 2019 by Bulent Mehmetoglu
customor sorvoce is nada
-
June 2018 by Cohen-Root Family
Excellent customer service always. Friendly, helpful, and competent.
-
June 2018 by phil w
This is the most unfriendly chase bank around
-
August 2017 by Scottio “Mr. MaGoogle” Wilson
Went on a Saturday. I was surprised to find them open. They were understaffed that afternoon but the one teller was very helpful and I was able to solve an account issue. Much appreciated.
-
July 2017 by Scottio Wilson
Went on a Saturday. I was surprised to find them open. They were understaffed that afternoon but the one teller was very helpful and I was able to solve an account issue. Much appreciated.
-
June 2017 by phil williamson
This is the most unfriendly chase bank around Thank goodness this is not my everyday chase bank.
-
July 2012 by Daniel Robinowitz
Friendly customer service. Always willing to go the extra mile. I have been banking with this bank since I got my first paycheck at 14; never had one promblem.
