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January 2024 by Peggy Pitcher
Greeted by Austin B after we caught our breath on this very chilly day; very polite and quietly engaging! He led us to the appliances and listened to us as we bemoaned the fact that our appliances are aging faster than we are...especially our dryer which began chirping LOUDLY, yesterday. Long story short, we pretty much knew what we wanted, and he led us through the laundry section; then other appliance sections taking the time to show us features and answer questions. In short, this is what we have come to expect at R&Q and we were not disappointed. We will be replacing a few more pieces this year and expect Austin to pave the way. He quickly took us through an application for credit so that we could take advantage of no interest for one year. Our check-out was smooth and quick. We enjoyed our visit, and a few hellos to others working there. Our dryer (and washer) arrive on Tuesday and my husband does not have to break his back or anything else doing this! We are too old for that! BTW, our present washer and dryer are17 year old Kenmores... going for Maytag, now, based on reputation!
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January 2024 by Stephanie Calderwood
Great service and delivery of our furniture! Exactly what we wanted and a perfect fit. Everyone was very kind and courteous and professional. Will definitely be doing business again. Such a fantastic local business!
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December 2023 by Irene Adamkoski
Ruby & Quiri thank you so much! I love,love,love Ruby & Quiri. I can't say enough about them. They have always been there for me and havewonderful service ?. I wouldn't leave them. I have always been satisfied with them. Wishing you all a Merry Christmas and Happy New Year. Thank you so much.
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December 2023 by Michael Peck
We buy all of our appliances at Ruby and Quiri. They have great service and the price is right. I would much rather use them than a big box store.If anything goes wrong with the appliance, they will come up and service it! Happy customer!
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November 2023 by Emily Shults
We’ve always had great experiences shopping at Ruby & Quiri. The staff are so friendly and make ordering smooth and easy. Installations and deliveries are always great too. I just got done working with Austin and he was so helpful.
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November 2023 by Kayla Misler
They were phenomenal from start to finish! Friendly and frequent communication about my order and the delivery timeframe. The 2 guys who delivered my order even brought the box into my house for me and placed it in the dining room. So happy with the service that was provided!
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November 2023 by Anita Fernandez
Outstanding Customer service. By far the best furniture retailer in the area. From the Sales Person( Jessica) who works at Ashley Homestore to the delivery persons. They always go above and beyond. Honest and the prices are fair! Thanks for your consistency.
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October 2023 by Andrea Booth
I had an unusual situation with a chair I purchased a couple of weeks ago. The Ruby/Ashley family listened and completely understood. They went above and beyond to make sure I found what made me happy. I cannot thank them enough for the accommodations at both locations.
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October 2023 by Joshua Russell
I needed a replacement pump for my washing machine. Everything was handled through text which made it extremely easy and convenient. Part should be in the same week. Wish everything in life was this easy!
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October 2023 by Patricia Schultz
Picking a new mattress is the pits. Whitney was awesome! She really helped in picking out the right mattress. She is very knowledgeable.The delivery guys were just as awesome! Very polite, conscious about getting the floors messy, and professional! They set everything up quickly.They all are a great team!Thank you!
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October 2023 by Maryann Osborn
Went to R&Q to buy a new pillow. Cindy was amazing and patient and I actually found two pillows and pillow covers all for a great price! What a difference after one night’s sleep! It’s worth the money to buy a better pillow, no more morning neck and head pain.We have purchased furniture, window shades, appliances and many other items for our home at R&Q and have always been happy with the service and quality they provide. Also have gone to their store in Amsterdam and again same quality and service.
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October 2023 by Paul Hurley
When I had a question about an appliance I was looking at online I filled out the form for a text inquiry. The next business day a representative from the company (Austin) contacted me first thing in the morning. We conversed a little bit via text, I got my questions answered and as a result placed an order. Austin was very helpful throughout the whole process. This was my first time dealing with Ruby & Quiri and it was a very positive experience. Thank you Austin for your help and professionalism.
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October 2023 by Mark Hitchcock
We purchased a small chest freezer from Rubi & Quiri, the salesman Austin was very pleasant and not aggressive for the sale. We had it delivered next day and delivery personnel very professional and friendly. This is not our first purchase from this store and will keep going back when needed.
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August 2023 by Lisa Tricozzi
They have great choices and prices! Helpful staff who answered all my questions and placed my order quickly. Scheduled delivery and the delivery guys were above amazing!! On time, respectful, and did a great job! I would highly recommend Ruby & Quiri for all your appliance and furniture needs!!
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August 2023 by James Hemstreet
This is Barbara, not James, leaving the review. Ruby & Quiri has the best service anywhere. Their product selection is great. Repairs, if needed, available through them and the staff is consistently helpful. Ever notice how many staff members are still with the business through the years? That's another positive statement about R&Q.
