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February 2024 by Samantha Boyle
Wonderful, fast experience!
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September 2023 by Marc clouser
People are good there billing dept terrible billed wrong insurance company and offer zero customer service
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May 2023 by Jan F.
My veins are considered difficult to draw blood from. Due to this, I usually travel to AMBA sites where they are experts. Dr Sherman recommended the Quest lab in Johnstown. I had my 1st draw there today by John who was phenomenal. I was in & out in 5 minutes compared to the 20 minutes I usually spend at NL Hospital with the tourniquet on & many failed attempts resulting in them finally taking from my hands. The Quest lab is quiet, clean & pleasant. Self check in is quick. I am ecstatic with today's experience. I highly recommend Quest Diagnostics.
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May 2023 by Ronnie M.
The man that works there was very rude. He comes from the back just finished with a customer and he ask me did I sign and I said yes. He said he's booked all week and I said to him ok. I was told by Doctor Cope that you take walk ins. His response was Doctor Cope doesn't Run our business. I looked at him and said thank you and left. His attitude was terrible and the comment me made was not necessary what so ever.
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February 2023 by amanda milano
Don't waste your time. Have had many issues with labs and insurance here.
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September 2022 by David Dobrovolc
Karen was great at this Quest. Would recommend anyone to go there.
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July 2022 by Danielle Sims
This place is amazing, I use to go to the hospital for bloodwork I would always get hurt. Karen is super friendly and doesn't stab me multiple times. Always a pleasure so glad a friend referred me.
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April 2022 by Kimberly Dopp
Each time I've gone, Karen has been there and is always friendly, and efficient getting people through.
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January 2022 by Arian Rivera
Quest advertises Covid testing with an appointment. I spent 40 mins entering insurance info for my 4 kids. They confirmed my appointments by email and text. We drove 40 minutes to go there. We arrived on time but weren’t acknowledged until 15 minutes after our appointment time. The woman came out and said “sorry we don’t do any tests without a doctor referral.” “I saw your appointments were scheduled without a referral.” I’m giving a low rating because I don’t understand why she didn’t call and save us the trip there if she saw we weren’t going to be able to get the tests. She was pleasant and did refer us to Well Now which is why I will give 2 stars. I intend avoid Quest in the future. I suggest calling to confirm your appointments before driving there. Don’t trust the website.
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July 2021 by Matthew Holzinger
If you need a screening, expect that they will turn you away after 1030am until 12pm. My confirmation states that their hours are 7am to 11am, I arrived at 1040, and was told I would have to wait until 12. They were polite, but I'm not sure why this information isn't reflected in their appointment confirmation
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June 2021 by Victoria Sager
Voicemail way to long then U still can't talk to anyone unless ur a doctor's office which I am then hung up. stating was disconnected with no call back very uncaring attitude
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November 2020 by Jim Shutter
Don't go here very unprofessional. I had an appointment for 7:30. They open at 7:00am and found the door was locked and waited until 8:05am until I left. No notification or anything Another person pulled up and said it has happened before. Somebody should be fired at this location ASAP.
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October 2020 by Chad w
In the past I made a quicK judgment of this place rating it lower when in fact it is a 5 star facility. In my busy life I passed judgment to quickly. The woman that works here is very nice and understanding as well as knowledgeable, she shows compassion when I have to look away because My fear of needles. She makes sure I’m okay while and moments after taking blood. Her skill is super at finding tricky hiding veins.Thank you for all you do. Thank you for having compassion with people that fear small things like getting blood drawn. I know this pandemic has added much to your job with increased testing, if you read this, I would like you to know I appreciate what you do, I appreciate your taking the time to make sure your guests are okay, I appreciate your compassion. Thank you.
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June 2020 by Teri Miller
Fast friendly professional service.
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November 2019 by Lorrie Bruce
Great girl that works there, so pleasant and runs the place to perfection great place to get in and out for blood work
