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June 2020 by Leslie K.
This bank is shady don't do business with them!!! I've had to report them to the better business bureau. I have a personal loan with them and when I tried to pay it off the stated it's my fault that the account information I gave them was incorrect when in fact it's their phone lines that skip while talking. They continue to charge me interest on my loan while they "looked into it". They also messed up my credit while they were supposedly looking at the issue. They did NOT call back when they stated they would which caused the payment to be "late" which accumulated more interest even though I tried to handle this situation long before payment was even due. They refuse to allow customers to speak to a manager and their customer service representatives shouts at you and will try to talk over you. I am warning everyone not to do business with this company.
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January 2020 by Justin Reyes
This bank is horrible the bank manager tammi is rude and racist !!! Pure thieves !! Don’t ever bank here
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May 2019 by Amber Buchanan
NBT Bank located on Main St, In Johnson City is not a bad little bank. I just have to say after doing it for me for a couple of weeks, what kind of bank does not make change. It's against policy if you are not a customer. You are a bank. That's what you do. Take and give money.
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November 2016 by Robert Sanchez
My business needed a small change order in a pinch and the staff here were very eager to help despite no prior relationship with us. Excellent!
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August 2016 by Brien Durkee
NBT bank is incredible, great loan rates. Great location by the hospital. Nice workers, very knowledgeable.
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November 2013 by Craig McMurray
What's not to love!