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April 2024 by Debbie Pratt
Very friendly and not at all pushy. Answered all my concerns. Very nice experience
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April 2024 by York
The lady working on selling me a mattress was very rude
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April 2024 by Jordan Murray
Maren was wonderful! She listened to our complaints about our old mattress, likes, and dislikes. Then took the time with us testing out mattress's before we settled on the one that she first recommended.
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April 2024 by Amy Beck
Monica was simply AMAZING! She was so patient, helpful, and knowledgeable on finding us the perfect mattress for our needs. She genuinely cared to learn about us, our professions, health issues, and physical ailments and routed us to the best options that would benefit us the most. Her customer service was outstanding and authentic. The other sales associates were phenomenal too, as they helped keep our daughter entertained while we shopped and explored our options. They certainly went above and beyond for us!! Thank you so much Monica and team!
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March 2024 by Terry Dean Hoover
Sales person very knowledgeable about the product very patient and attentive, I neglected to consider the height of the overall product, resulting in replacement also affecting the overall performance of the product
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March 2024 by Howard Tuckey
Excellent service!The salesperson was friendly, attentive, and very knowledgeable. The product was easily accessible, and she made sure we were able to compare before deciding. Pricy, but looks to be excellent quality, and well worth it.
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February 2024 by cory Newhard
Great experience buying our mattress Monica was very knowledgeable and nice to talk to during our visit ! Thank you for helping us!
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December 2023 by Jen Bevan
Marin helped us she was lovely. We had our two year old with us she was so kind to her and tolerant of her. She spent a long time finding us the exact right bed would highly recommend it was a great experience.
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December 2023 by George Litynski
Monica and Maren are an excellent asset to the Metro Mattress team! In today's cyber business world it is unheard-of to recieve such knowledgeable and educated service. A thoroughly experience purchasing a quality product.
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December 2023 by Laura Beck
Great shopping experience our sales person was Maren Eherts. Her knowledge about all the mattresses was beyond what I expected and I can’t wait to get my new bed.
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September 2023 by Cynsie Kraines
Our experience with Monika was pitch perfect. She listens, assesses and knows her merchandise. She should never be considered a sales person, but rather a partner in helping you find the right bed for that most important thing...restful sleep. Can't wait for our next day delivery tomorrow. Thank you.
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September 2023 by Debbie O'Day
The salesperson, Monica, was great both times we went into the store, and also on the phone. Very knowledgeable, very personable, and not pushy at all. Purchased 2 mattresses and feel I got a good deal. Would definitely go back!
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September 2023 by Kevin
Monica was fantastic to work with, she listened to our needs with zero pressure. We’re excited for our new mattress to arrive and are confident in our purchase with their 30 day return policy thanks for a great experience!
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September 2023 by Justina Baez
The customer service I experienced was phenomenal. I had the pleasure of being shown around by Maren and she was absolutely the best! There was a mattress I really wanted, but they were out of stock even though she was certain there were more and so she got me the same deal on another mattress that was a bit more. Besides that, we had really good conversation as well. I felt like I had known her my whole life and we just met! I would 1000% recommend anyone to go here for all your mattress needs. Thank you so much again Maren, you were the biggest help!
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August 2023 by Zachary Stewart
Very very happy going to metro over any other store. Monica was our sales woman and she was excellent. Aside from not being pushy or trying to sell us something we didn’t want because it wasn’t in our budget she took the time to get to know us. She asked us about our jobs, hobbies and more importantly how we sleep. Going here was more similar to getting a suit tailored to fit you perfectly then picking something off the shelf. I would encourage anybody and everybody to shop here over any other mattress store, and more importantly ask for Monica.
