JCPenney is a trusted shopping destination that has been providing style, quality, and value since 1902. The Johnson City, NY location offers a wide selection of products, including fashion, home decor, beauty, and accessories, catering to various lifestyles and budgets. Customers can shop exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie, which offer comfort, style, and everyday value. The reviews highlight both positive and negative experiences at the store. Some customers have praised the helpful and attentive staff, especially in the men's section, who assisted in selecting a complete outfit for a special occasion. However, one customer had an uncomfortable experience with an employee who made inappropriate comments, though the manager later addressed the issue and the customer had a more positive experience on a subsequent visit. Overall, the JCPenney store in Johnson City, NY is a reliable shopping destination, offering a variety of products and generally friendly and knowledgeable staff. While there have been some isolated incidents, the store seems to make efforts to address customer concerns and provide a positive shopping experience.
Went to get a three piece suit with out the jacket vest ,shirt, tie and pants for my sons spring semi formal .. and the staff was sooo amazing in the men's section and they basically picked the whole out and my son and I loveee it and not to mention everyone else !! Wish I remembered her name 😪
May 2024
Paton and Kathy provided excellent customer service. I found a coat in the clearance section without a price tag. They were unsuccessful finding it on the computer so they requested help from Gary. They found something similar and gave me the lower price.
April 2024
Smaller version than ours at Arnot Mall in Horseheads, NY. Clean sales lady wasn't very helpful. Left to go shopping elsewhere.
