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October 2023 by Ebynii J.
I went to Westbury tonight Tues 10/10/23, because I have a 2022- Jeep Grand Cherokee WL, and all my sensors came on and I wanted to know why my salesperson was Steve, the first thing he asked was did I purchase the vehicle with Westbury.I told him I did not purchase this vehicle but I have bought 6- different Grand Cherokees in the past with Westbury and he confirmed it on his computer.I just wanted to have someone check out my vehicle and tell me what was wrong. Because I didn't purchase the new vehicle with Westbury, Steven started to tell me they have over 700- vehicles to repair and I would have to make an appointment for another time. Steven, then told me I could back my truck up to leave.They had 2- other salesman sitting down staring into space with no customers.This is why people don't go to dealerships, because they don't care about customers. They only want your last dollar and this place has the nerve to stay open until Midnight, not to help anyone. WESTBURY DEALERSHIP NEEDS TO DO BETTER.. SAD!!
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October 2023 by David D.
It's funny, I posted a review of Westbury Jeep in April of 2017 and it was a positive review even though we did not purchase a car from the dealership. It's now 6+ years later and I was again looking for a 2 door Rubicon. I started my search with several other Jeep dealerships and dealt with sales people and managers who simply did not listen to what I wanted and followed up with endless emails asking if I was ready to purchase something I was not interested in. I then emailed Westbury Jeep as they had a Rubicon in stock that I was interested in and asked for a price. After several needless back and forth emails I was put in contact with the Ronnie from the Digital Team. After about a 10 minute call with Ronnie I purchased the car over the phone. Ronnie was tremendous listening to me and then answering my questions without all the sales BS from the call sheet. He gave me my numbers and broke them down so there were no surprises. The next day when I went to the dealership the car was ready to be picked up and Ronnie and Krystal gathered the paperwork needed from me and got me on my way without spending the day at the dealership. I can't believe after re-reading my previous review below that I did not start my Jeep search with Westbury Jeep. The service department now has high standards to meet.Below is previous email posted 4/11/2017. After walking into 3 other Jeep dealerships and meeting with some unsavory salespeople my son Jeremy and I dropped in at Westbury Jeep.We were introduced to Ira Fischer who came across as a gentleman who wanted to help guide us through the purchase of a new pre-owner Jeep Wrangler Unlimited for my son.My son let Ira know his budget and what he was interested in. Ira showed him what was available which unfortunately was not in our price range. Rather then try put Jeremy into a situation that was going to put a 20 year old first time car buyer into debt for the next 3-7 years Ira took Jeremy's contact information and asked if he could call him if the dealership was able to find what he was looking for.As a father I really appreciated the way Ira worked with my son and I really hope he is able to find something for Jeremy.If you're looking to buy a Jeep ask for Ira Fischer.Thank you for your professionalism Ira!!!
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October 2023 by Jason T.
Mike Goldberg was sensational. I got a great and fair offer on my lease deal and mike was great about being in touch with me every step of the way. i highly recommend him.
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September 2023 by Matthew C.
I had an excellent experience with the Westbury Jeep sales department. Ask for Raafio! Raafio was wonderful, helping me pick out the right car and explaining the differences among all the models and trims. He knows his stuff, and he's very patient and polite. I could not have had a better experience!
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September 2023 by Mc M.
Every time my husband and I went to dealership it would take HOURS and HOURS of back and forth. Maggie was knowledgeable, efficient and able to get us the Jeep we wanted in no time! She was very transparent and answered any questions we had, I highly recommend this dealership
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August 2023 by Adam Hochhauser
Happy with our purchase of a certified 2020 Grand Cherokee. Would buy from them again. Our salesman Ira was great. Only criticism is that we had to haggle to get a decent finance rate and Alexandra was very aggressive with the extended warranty. Great experience otherwise. And in fairness, as a customer I wouldn’t give myself more than a 4 star review. I’m not an easy person to deal with.
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August 2023 by michael smith
Saleswomen Crystal and Angelina were absolutely terrific. Extremely professional knowledgeable friendly and fair. We are more than happy with the price and the vehicle. Have already recommended Westbury Jeep to our friends and family, and Crystal and Angelina as well. Great ole fashion care from two wonderful young ladiesWell done!
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August 2023 by Dianne Lloyd
We have been buying cars for over 30 years from Westbury Jeep. Joel and Tandy run a smooth operation. The experience is always excellent. This time it was the best ever. Cody Levine was very thorough, professional and aimed to please. He worked very hard to get me the car I wanted with the bells and whistles I needed! I love the car! I couldn’t be happier!
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August 2023 by Sari Eckert
Honest dealership !! Just purchased a new car today & I have to say it was such a hassle free experience. My Salesperson was Phil, he answered all my questions, was patient, caring & didn't push for any extra anything ! I would highly recommend him if you are looking for a fair, friendly, and experienced car salesman :)Also the finance manager Bobbie was amazing too, he answered all my emails & got back to me with any concerns I had in such a timely manner. He was informative & very organized went to pick up the car @ 12 got out the dealership within that hour.
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August 2023 by Lisa Pucar
Behi Dessouky was such a pleasure to work with! I had gone to 3 other dealerships in the search of my perfect wrangler before coming to Westbury Jeep. Behi was so professional, knowledgeable, accommodating and made me feel 100% comfortable with my transaction. Highly recommended!!
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August 2023 by Karl Akerberg
My experience with Mike Goldberg has been a truly exceptional experience. This was my 4th transaction with Westbury Jeep. Mike is very fair , straight forward and values your time in the dealership. He took time to find the car I wanted both times, researching and pulling the car from one of their other locations. I have dealt with many dealerships in the past and dealing with Westbury has been the best. If you need a Jeep or Ram contact Westbury. Ask for Mike Goldberg !
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August 2023 by Joe N.
This is my second time using Mike Goldberg at WJCDR! He's helped my family multiple times.I trust him to always get me the right deal and he ever fails. If you ever walk into Westbury Jeep Chrysler Dodge Ram, make sure you ask for Mike Goldberg!!!!!
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July 2023 by Kelly L.
Westbury Jeep Chrysler Dodge Ram was amazing!! The salesperson Maggie listened to my needs and delivered!! The Finance department was outstanding finding me a loan and as a whole Westbury Jeep Chrysler Dodge Ram made the process extremely easy!! They took away the stress from picking a vehicle to delivering the vehicle!!! AND they fresh bake cookies every single morning!! Bonus!!
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July 2023 by Ernest D.
We just bought a 2020 Dodge Durango GT from this dealership. Top rate service from salesperson Raafio and Alexandra. Made the purchase as smooth as can be. Recommend going here for your next vehicle. Westbury Jeep/Dodge offers a-lot of extras that other dealerships dont. Very happy
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July 2023 by Lainie M.
If you're in the market for a Dodge/Chrysler/Jeep/Ram and find yourself at the Westbury location, do yourself a favor and ask for Martin. Such a personable and professional salesman. Zero stress. It was one of the best car acquiring experiences we've ever had. Great guy and great organized dealership. Thank you Westbury Dodge !