Bentley Long Island is a luxury car dealership dedicated to providing a trustworthy and customer-focused experience. Many customers highlight the professionalism and friendliness of the staff, especially sales representatives who are knowledgeable, attentive, and patient. The showroom is clean, organized, and spacious, offering a wide selection of luxury vehicles from different makes and models. Customers appreciate the transparency in pricing, with no hidden fees, and the detailed information provided about vehicle features and performance, helping them make informed decisions. The sales team, particularly one experienced representative, is praised for going the extra mile to ensure a smooth and enjoyable buying process, making customers feel comfortable and valued. After-sales service is also highly regarded, with staff offering clear guidance on warranties, maintenance, and ongoing support, demonstrating a genuine commitment to customer satisfaction. Despite some minor issues like needing appointments to view vehicles and a suggestion for better front desk friendliness, overall experiences are positive. Customers often mention that dealing with the dealership feels like speaking with a good friend, emphasizing the friendly environment and high level of care. Bentley Long Island’s focus on trust, transparency, and exceptional customer service makes it a recommended choice for those seeking luxury vehicles and a seamless car-buying experience.
Came with family couldn't see all the vehicles, we were told need to make an appointment. My cousin wanted to see if any used or new lease offers. Will go to another dealership. ..they have some nice selection need to train front desk to not to be a tunnel tall. Just be nice.
July 2024
Came with family couldn't see all the vehicles, we were told need to make an appointment. My cousin wanted to see if any used or new lease offers. Will go to another dealership. ..they have some nice selection need to train front desk to not to be a tunnel tall. Just be nice.
April 2024
I have bought several vehicles from this dealership, and I must say, they have consistently provided an exceptional experience. My sales representative, Mike, is incredibly well-versed in the products he sells and consistently goes the extra mile to ensure that the entire process is not only smooth but also enjoyable.