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June 2023 by Bob Rogers
Top of the line resource for party tents. Excellent staff.
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June 2023 by Betsy Heimbuch
I purchased the 1st awnings for my house in 2005. Each year in October Jamestown Awning takes down the awnings & washes them during the winter. Most of the awnings have lasted 17 years but we will replace a couple this year. Any repairs needed are done during the winter. Awnings increase the value of your house but more importantly they keep your house cooler in summer. Mine is cooler by 5 degrees.However, Jamestown Awnings owner is retiring & they are not as responsive as they used to be. Lately almost rude. I had to delay putting up the largest Awning due to roofing contractors evaluating roof. But Jamestown Awning can't respond & put up Awning until they happen to be on the Northside. I pay $200.00 for takedown & put up of awnings but the service is lacking. Picture is of the back of my house when ALL Awnings are up.
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March 2023 by Emily Anderson
All I have to say is hands down to Jamestown awning and the employees “the guys” that set up the tent. Not only did Macy take great care of me from the first initiation but everyone was so pleasant!! The crew had a fast and efficient put up and tear down!! I would recommend Jamestown awning to anyone to as far as they can go!! They definitely made our big day way bigger!! Thank you all so much!!Sincerely,Frank and Emily Dulaney
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March 2023 by Sara Tantillo
Jamestown Awning did not disappoint! We rented a tent and chairs for our son and daughter-in-law’s wedding. From the 1st phone call to Macy to the calls to her and Jordan regarding having to change the placement of the tent due to quite a bit of rain to the delivery and the take down everyone was very professional and friendly. Macy and Jordan put us all at ease with their calmness. Thank you all so much.
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March 2023 by B Pennucci
Jamestown Awning was fantastic for my daughter's graduation party! They worked with me on where to put the tent and tables. They were extremely friendly, on time, and very efficient. Very nice tables and chairs. The tent even weathered a strong windy thunderstorm without issue. Would highly recommend them to anyone!
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March 2023 by Catherine Gilles
Very professional company to work with for our daughters wedding! From the office to the delivery workers, everyone was friendly and helpful. We had a tent at the venue and two tents and tables and chairs delivered to our home. Arrived on time for set up and removal, everything done as expected. Thank you!!
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March 2023 by Breann Densmore
truly made my wedding what it was. customer service is amazing and everyone is so nice. thank you for everything!!!!
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March 2023 by Jeff Lawson
Just had our 3rd new awning installed. The folks at Jamestown Awning do a wonderful job and it looks amazing with our new roof. Extremely satisfied.
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August 2022 by Inkley's Angus Hill Farm Retail Meat Market
A BIG Thank You to Jamestown Awning and Party Tents for once again providing tables, chairs and tent for our annual Production Sale. They are easy to deal with from start to finish and always provide amazing professional service!
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March 2022 by Diane Kelly
Extremely professional staff. Set up and take down on time. Would highly recommend.
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March 2022 by Jennifer Garlow
What a great company to deal with! From my first phone call to the crew coming to set up, everyone was a pleasure to deal with. The office staff was super helpful accommodating me and the changes I made. The lead guy on the crew setting up was awesome, he deserves to be recognized. He was great with the crew, efficient setting everything up and couldn't have been more friendly with all of us! We were completely at ease as he took control of our venue set up. I highly recommend this company!
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March 2022 by Abby Palmerton
Fantastic service and very professional! By far the best company I could've chosen for my wedding, excellent response times, and skilled workers.
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March 2022 by M M
Thanks to the folks at Jamestown Awning and Party tents for the great service they provided in support of our son's wedding. From the initial planning visit to setup of the tents to final teardown the team helped make the event a success despite the torrential rain we experienced during the weekend. Everyone was helpful and great to work with.
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March 2022 by Kristie
As always, Jamestown Awning installed a tent for our graduation party on time and as promised. One of the installers called me prior to the intall and was spot on with his estimated arrival time. Tent was clean, in great shape and installed exactly where we wanted it. Tables and chairs were clean, in great condition and stacked, ready for us to set up the way we wanted. Will definitely use them again and recommend! We also loved that they installed days prior to the party so that we could figure out where we wanted everything.
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March 2022 by Schatteman Rivera Family
We bought a business approx 4 years ago. It had an awning serviced by Jamestown Awning so, we continued to have them store & install the awning each year.Customer service is very poor. We struggled every year with scheduling its installation. The company only installed the awning at their leisure and convenience, even though we always gave them very flexible dates. Their excuse was that we had to wait for other residential customers' installations in our area, that way they can take advantage of the trip. The late installation of this awning in our building impacted our business (sitting & dining area for customers) almost every year.Installation: besides the timing, the install has always gone smoothly, except for this year. The installers ripped the awning and left an entire section uninstalled. When this was reported to the company, Kelly (person we spoke to & emailed pics) said that our awning was too old and that we had to pay for a piece of tape to fix it. When we refused to pay for a damage incurred by their employees, she questioned the validity of our claim and emailed that the company will provide this piece of tape. A gentleman came to tape the section, however, the company never came back to install the unfinished area.Also, Kelly (last email) stated that the company no longer desired to continue servicing our awning. We were surprised of their decision to not service our awning (since our conversations and correspondence were always amicable and professional). Anyway, we are in agreement with this, because we had decided to discontinue using their services. By the way, we had requested an estimate in April for a new awning, which we never received.Summary: communication was always courteous, installation scheduling was difficult, and services rendered this year were awful.
