The ARK at JFK is a comprehensive multi-purpose animal handling and air cargo facility at New York's John F. Kennedy International Airport. It is the world's first privately owned 24/7 animal airport terminal, quarantine, and full-service transportation center for the import and export of animals of all sizes and types at JFK International Airport. The facility offers in-transit companion animal care, in-transit avian and small-mammal handling, equine export, and equine import quarantine. Pets, horses, birds, and exotic animals are transported from aircraft, terminals, cargo facilities, and other airport locations, to be cared for by ARK's animal care and veterinary staff. The ARK at JFK is USDA certified and provides international health certificates and pet relocation services. Customers have praised the ARK's excellent service, fast response, and total security. Despite the busy and overwhelming environment, the staff, particularly Katlyn, has been commended for their professionalism, dedication, and going above and beyond to assist customers, even in frustrating situations. The ARK at JFK has been described as a great customer service experience for those transporting animals through JFK.
I have not used their services yet, but I needed support with my questions during an emergency and they were quick to answer and very helpful. Will not hesitate to reach out again and use their services in the future.
February 2026
The whole team treated us very well, but especially Clara Aquino! She was very kind and attentive to us. The place is well prepared if you want to wait for your pet, since the process can take a few hours
January 2026
They are great! Everything went exactly as promised
