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December 2022 by Joannah Y.
Our family friend got into a fender bender a week before they were to leave the country. Junior and Lisa were very accommodating and we got the vehicle a day before the deadline. Upon pickup we noticed a slight scratch in the paint which wasn't there before. Management was gracious to have it quickly touched up. Highly recommended!!!
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May 2022 by Steven P.
This place sucks!!!!! The dodge grand caravan that I bought from them was the most regretful purchase that I ever made in my life! The vehicle looks nice at first glance but it is made out of cheap plastic. Since the time that I bought it, I have spent much more time and money maintaing it than what is was worth.. One time the door latch got stuck and when I took it to them for repair they wanted to charge $1,604.00 to fix a door latch. THEY MUST BE CRAZY! They even had the nerve to charge a $179.00 diagnostic fee for that ridculously overpriced repair. I took the car to a real repair shop and got the repair job done for a fraction on the STAR price. I would say AVOID THIS PLACE LIKE COVID! PERIOD
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June 2020 by Kevin S.
This is my go to place whenever I need something done to my vehicle. Not only do they do a top notch job but they are always very honest, unlike other places. Liz who knows a lot about all cars gave me a fair estimate and didn't try to add on things saying this or that happened. Liz and her crew are very busy and that's because of the Excellent work they do and above all Honesty. KUDOS
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October 2019 by V S.
They go above and beyond to make sure your car is perfect! Liz is super accommodating, and runs a great shop. I've brought our Subaru there for several (certified Subaru) repairs and they just do an amazing job. Can't get better than this shop.
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August 2019 by Lisa P.
Freddy and Leo are pure GOLD, this isn't just their business, but their passion. Ever since my first visit, I refuse to take my vehicle anywhere else. Not only do they treat your car like their very own, they treat your pockets the same. They're always honest about the work that needs to be done, what can wait, or how a problem can be fixed another way. Even when it comes to parts, all brand new and they'll take their time to explain the difference in quality offered and let you decide. One time I had some damage done to my car, and after the insurance adjuster made a visit to the shop, he called me just to tell me how impressed he was with the shop and how knowledgeable Freddy was upon his visit "He really knows what he's doing over there." As a bonus, every time I get my car back from Motorcepts, it drives like butter, seriously like brand new. I used to take my car to BMW dealerships and it never felt like that when leaving. Not to mention, Motorcepts allows you to continue to purchase high end European vehicles with confidence and ease knowing they have your back. Thank you Freddy, Leo, and the whole Motorcepts family - You guys are truly THE BEST.
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August 2019 by R B.
Great Shop! I have an 'M' car and their team was 100% familiar with everything about it. Work done was Fantastic! Price was exceptionally reasonable and the guys there were super polite, professional and very respectful of my time. Thank you!
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June 2019 by Chad G.
Motorcept is in the top three shops in the tri state area to get work done on your car especially if it's German. Not only are these guys knowledgeable but they're fast and they're honest and They walk you through what ever repairs that you need to get done.
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September 2018 by Nick S.
GO TO PLACE FOR GERMAN CARS! FRED and LEO are who you should go to for some outstanding knowledge in BMW/AUDI/MERCEDES. They also work well with other European, Asian and American carmakers but the Germans are their speciality. If I'm not wrong, they worked at some big authorized dealerships and know what they're talking about. I see some negative reviews about people who came in for changing their brakes etc. and were told about fixing their engine stuff etc. I mean so? The dealerships do the same. It's like if you go to a doctor for a cold and he informs you that you have cancer, would you not get it treated. Do your own research guys - these guys are good! Ask for an explanation and they will definitely break down and explain everything to you. All the workers there are friendly as well. I drop my car off and never have to worry that a radar or some parts would be missing, where my headphones, Ray Bans etc have gone missing at authorized dealerships. While you're there, don't forget their awesome MOTORCEPTS builds and cars!
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May 2018 by John L.
I was looking for a certified Subaru Auto Body and happily came across this shop. The manager (Liz) is super friendly and helpful. She knew how to make this process as smooth as possible. Her advice was great and I got great quality for my car. It looks brand new. Would definitely recommend them to friends and use them again!
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November 2017 by Barry M.
First visit to Motorcepts this week to put right some work another garage did previously. Fred personally took me through the issues they found and kept me informed every step of the way through the repair process. High level of expertise, especially on BMW and Mercedes cars. I'll be back for sure.
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October 2017 by brendan downey
What a great place, i have a 93 Deville and i was having a problem with a sensor and my ECM. No one else was able to figure it out but this shop. Boy oh boy am i happy right now and plus they let me kno about other things other then just giving me my car back like they seen nothing else wrong with it. If u looking for a mechanic tht knows his craft and with a reasonable price, this is the place to be 4 sure. Im happy i found a good mechanic and u will be too.
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October 2017 by Chris Roy
Best place for my SRT8, they get things done.
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October 2017 by rommel rampersad
Great staff