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“My recent interaction with the store rep was very professional and smooth.
All my concerns were handled in a very well organized & timely manner. Very much satisfied with my overall experience. Strongly recommend.”
“Lanisha helped with my account because my bill was way to high and she got me a new phone at a affordable price. If you need any help go to Ms.Lanisha her name tag say La”
“What an amazing experience with Ahmed, he came highly recommended and I saw why.. he is super personable, takes his time with you and answers all of your questions! The process today for handling my new lines were a total breeze. 10 out of 10 experience!”
“Bought a galaxy s22 ultra here 2 months ago. They allowed me to test the phone right there in person for however long I wanted. 2 months later and the phone still works like new, no issue what so ever.”
“The staff were great! I definitely appreciate the help from the store manager, Samantha as well. She was amazing!! They were able to help me out with my service and I ended up walking out with a new iPhone and Apple Watch. I’ll definitely refer this location to friends and family.”
“As I entered I was greeted and assisted right away by Ronald.He was very professional and patient.He shared his knowledge about the products to see which best suits me.Great T-Mobile Representative! 100% for making customers satisfied and happy!”
“The store rep was very helpful, knowledgeable, and professional. He helped me get 3 new phones for myself and my children. He discussed all options clearly. He took his time and set up our phones before we left. He got me a good deal, which adjusted my bill. I highly recommend him and this store location. I didn't expect such stellar service. I was actually going to go to Best Buy to get a phone, but my gut told me to go to the AT&T store first. So glad I did. I did not wait long and he helped me tremendously. Thank you so much.”
“Victor and Kerneil are two of the best customer service reps... Victor was really professional on the phone and Kerneil broke down everything for me inside the store!”
“James hooked me up. 5 stars! Like an idiot, i accidentally dropped an allen key wrench set on my phone screen. Screen wouldnt turn on. Found this place nearby around 3pm. Had my phone back by 7pm. I was lucky the parts they needed were available. I'm sure it normally isn't that quick, but James hooked me up. Phone like brand new.”
“First and foremost I would like to thank you to employee at this MetroPCS store. Very good representation for the company. He went above and beyond my expectations to help me. Yesterday The store closes at 8:00 p.m. I walked in at 7:58 because somebody stole my phone and they were able to break into my phone and access all my personal information and they were able to get PIN numbers and Verification codes for my bank and there was nothing I was able to do about it because in order to do something I need to get a verification sent to that phone. But to make a long story short, the employee of that store stay until 8:45 p.m. and make sure we were able to cut off the access that the person was having on my phone. It was kind of difficult to suspend a line without the phone or any other info but he made three attempts, and we still probably would not be able to get in if it was not for the knowledge that he has and his brains that he utilized and was able to bypass everything that the person did to block me out of my phone and he helped me. And I wish I had money on me to tip him but I didn't but tomorrow I'm going to go back to buy him dinner because he probably saved my paycheck this week so thank you sir I appreciate you. God bless you and your whole family bro from the bottom of my heart bro thank you”
10AM - 7:30PM
16506 Jamaica Ave, Jamaica
Mobile Phones
“Been a customer for over 20 years. Andrew the owner is terrific. I've lived in Little Neck for about that time and when he moved his location to Jamaica Ave . Started frequenting another store because it was closer. Went back when the more convenient store tried to sell me items I didn't need and were not that knowledgeable about problems that would occasionally arise .Andrew is great as are his staff.”
“*holiday business hours 2023*Thursday 11/23 *closed*Friday 11/24 .. *09:00 am to 08:00 pm*Saturday 11/25 *10:00 am to 08:00 pm*Sunday 11/26 *10:00 am to 07:00 pm*”
“I had an amazing experience with Donte, Washington, and MITU at Spectrum. They went above and beyond to help me with all of my issues, worked through every complication I had, and made sure I understood everything moving forward. Being reassured about future notices meant a lot to me, and their kindness and professionalism really stood out. Thank you, I will definitely be going back to the store. ????”
“They were so helpful and helped me switch my phone while the other store wouldn't even do a web search for me. I am happy that I got to change phones on such notice and was able to get the items needed.”
“On Thurs Oct 27th YourRepresentative named Escoban gave my brother & I excellence service. He works out of the Metro PCS/T-Mobile Store located on Jamaica Ave & 162nd St.He went over & above to make sure my brother had a good phone (Samsung A13 5G) that was affordable & some what easier for my brother to adjust to.My brother & I were very pleased. We will gladly recommend Escoban @ MetroPCS on 162nd St & Jamaica Ave.”
“Amazing customer service, employees are also ready to greet you and give you amazing prices with accessories and phones. Highly recommend and if you just need information there are always ready to answer your questions.”
“(Translated by Google) Jocelyn is THE best she is going to help you in everything I lost MY phone and She recovered all good service(Original)Jocelyn es LA major ella te VA a ayudar en todo perdi MI telefono y Ella me recupero todo buen service”
“My Grandmother is really in that age where's she's just grumpy all the time but the young Lady Darlin gets her sweet side I appreciate the help will be back soon”
9:30AM - 7:30PM
165-01 Jamaica Ave, Jamaica
Mobile Phones
“Its was really nice experience I love how they took care of me lady and the gentleman it's very helpful and also they give you great price for the any phone highly recommended!”
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“I was having a real issue with my phone and I went to a lot of stores. No one was able to sort it out until I came to that store and Rej helped me out. Thank you so much”