Metro by T-Mobile receives mixed reviews. Several customers praise Moe for being helpful, knowledgeable, and patient, making their experience memorable and assisting with upgrades and data transfer. Others appreciate Natalie’s friendly and attentive service in helping them find the right products. However, some find the store environment uninviting, citing a dark space and staff who seem uninterested or distracted, which affects the overall experience. Overall, the store has staff who are helpful when attentive, but the atmosphere can vary.
Stephan the employee was courteous, polite and helpful.
April 2023
Moe was very helpful. he was very knowledgeable and patient and went out of the way to make sure my experience is memorable. I am glad I Switched to metro by t-mobile and took advantage off the iPhone promotion.
April 2023
Went there to get a upgrade on my phone ,Mobile associates named “ MOE “ helped me out get a new phone, transferred my data . Exceptional customer service. My Fav mobile store in the block .
