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“The staff were great! I definitely appreciate the help from the store manager, Samantha as well. She was amazing!! They were able to help me out with my service and I ended up walking out with a new iPhone and Apple Watch. I’ll definitely refer this location to friends and family.”
“Solid experience from Frank and the team at this location. I was able to get a detailed explanation of my current services and how to resolve hotspot connectivity issues.
Professional, Courteous and Informative.
Well deserved 5 Star experience.”
“James hooked me up. 5 stars! Like an idiot, i accidentally dropped an allen key wrench set on my phone screen. Screen wouldnt turn on. Found this place nearby around 3pm. Had my phone back by 7pm. I was lucky the parts they needed were available. I'm sure it normally isn't that quick, but James hooked me up. Phone like brand new.”
“Victor and Kerneil are two of the best customer service reps... Victor was really professional on the phone and Kerneil broke down everything for me inside the store!”
“Thank you so much for helping me set up a new phone plan with you all and being able to pay my bill easily through the mobile app. T-mobile is a great phone network to have with great phone deals and features. Also you all have a good variety of different phones and accessories to buy and use.”
“This was the best experience I've ever had at spectrum the location on Jamaica Avenue 164-10. My mom went in to move her service and Kevin the customer service representative that assisted us was extremely professional, knowledgeable kind and thorough. You need more representatives like Kevin in all of your spectrum locations. Thank you Kevin for exceptional service ?? ??”
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“I came to to this store for a warranty exchange, max was so helpful on explaining everything to me and helping me fully set up my new device.came out with a brand new galaxy watch with my new phone. Highly recommend asking for max if you ever visit this store”