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March 2024 by Wheeb Alsidi
Is bad selfish
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September 2023 by J C
When you use their ATM to make a deposit and you put in the wrong pin by mistake, they won’t indicate wrong pin try again. Instead, the ATM machine will take your money, return it, then lock your card! This is the most ridiculous bank ever. Why not just say wrong pin before allegedly accepting my transaction? I do not recommend this bank to anyone.
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September 2023 by Z WILL
This is the worst bank everrrrr!!!!! Wow I’ve never been so dissatisfied with a bank in my life. I’m so pissed! From the Zelle's being held for daysss bc you have your card locked!! To random purchases being made ?? this is so bad
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June 2023 by FIRSTCHOICE INTERNETCAFE
This Bank is the worse Bank I have ever dealt with .I think i will switch my account ASAP . Worse customer service . They don't care about the customers . I request a few check images more than 2 weeks to date I have not yet received it. I was going to do a CD account with them but with this expedience i just changed my mind and i am definitely going to Capital One, Chase or TD .
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June 2023 by William
This bank is horrendous with sales calls if you are a customer. Even if you opt out, they still call you. -1*
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August 2022 by Nelson Tiban
This bank it’s terribleTake 3 mins to resolving a small problemAnd after 3 mons a have a account 0$ balance I’m asking for bank statement they tell me no have because your account order investigationNow they kip mi money
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June 2022 by Mintu Ahuja
It is kinda confusing because in the photos it says HSBC bank but fortunately it is citizens banks anyway the staff is polite and they help you with your questions.
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May 2020 by Kaur Mandeep
Very very bad customer service i will close my account no help bank staff very rude
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May 2020 by Narinder Singh
When I checked the website it listed the hours from 9am - 6pm on Thursday in 147-02 Hillside Avenue, Jamaica, NY and it was listed as open. When I went to the bank at 4:55 today at April 9, they told me that they were already closed, the employees were also very rude with me, and when I asked to speak with the manager they told me that there is none. I feel like they should update their times on their website to avoid confusion, especially during these times and their employees should be more respectful.
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February 2020 by Malik Hussein
Very slow
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November 2017 by Saaneel Islam
Nice location
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November 2017 by Hemwant Persaud
Very fast and courteous service.
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January 2017 by Locknath Singh
This bank is conveniently located in a very busy intersection/high traffic area & serving the community very well.
